Production Associate

Position Summary

Immediate Mailing Services is seeking dependable, motivated, and detail-oriented individuals to join our production team. Production Associates play a critical role in the preparation, printing, inserting, sorting, quality control, packaging, and distribution of customer communications and mail products. This position is ideal for individuals who enjoy working in a fast-paced environment, take pride in producing quality work, and want opportunities to learn new skills and advance within a growing organization. No industry experience is required for many assignments—we are willing to train individuals who demonstrate a strong work ethic, reliability, and a commitment to quality.

Essential Functions

• Operate, monitor, and support various production, printing, inserting, sorting, packaging, and mailing equipment.
• Perform quality checks to verify accuracy, completeness, and compliance with customer and company requirements.
• Load materials, supplies, paper, envelopes, and production components into equipment or workstations.
• Package, sort, stage, palletize, and prepare finished products for shipment or mailing.
• Follow standard operating procedures, work instructions, safety requirements, and quality standards.
• Complete required production documentation accurately and in a timely manner.
• Identify quality concerns, equipment issues, or production discrepancies and notify leadership as appropriate.
• Maintain a clean, safe, and organized work area.
• Work collaboratively with team members to meet daily production goals and customer deadlines.
• Assist with inventory movement, material handling, and general production support activities.
• Crosstrain in multiple departments and production processes as business needs require.

Key Performance Indicators (KPIs)

• Attendance and reliability
• Productivity and throughput
• Quality and accuracy rates
• Safety compliance
• Teamwork and collaboration
• Ability to learn and perform multiple production functions
• Meeting production schedules and customer deadlines
• Reduction of waste, errors, and rework

Physical Demands

Work is performed in a warehouse or production facility environment. May be exposed to varying temperatures, noise, dust, and printing chemicals. Must be able to lift 50 pounds, push 800 pounds on a load-bearing cart, carry 25 pounds, and pull 200 pounds. Must be able to use hand tools, pallet jacks, and forklifts. Requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods. Fast-paced, deadline-driven setting requiring the ability to manage multiple tasks simultaneously.

Minimum Qualifications

• High school diploma or GED preferred.
• Prior manufacturing, warehouse, production, assembly, logistics, retail, restaurant, hospitality, or distribution experience is helpful but not required.
• Ability to read, understand, and follow written and verbal instructions.
• Strong attention to detail and commitment to quality.
• Ability to work effectively in a team-oriented environment.
• Basic computer skills preferred.
• Ability to work overtime and flexible schedules as business needs require.
• Demonstrated reliability, dependability, and a strong work ethic.
• Ability to learn new equipment, processes, and production tasks.

Pay

• Pay Schedule: Weekly
• Non-Exempt: Compensation range is $35,360–$39,520 annually, depending on experience.
• Shift Differential: 2nd Shift +$1/hr, 3rd Shift +$2/hr (based on hours worked)

Schedule

• Full-Time: A typical work schedule is based on operational needs and may include 1st, 2nd, or 3rd shift assignments, with flexibility to support overtime, peak production periods, and special projects.

Benefits

• Begin the first day after the first two full months of employment.