Production Assistant

About the role

This position reports to the Resource Planning Manager and is primarily responsible for administrative support of the Production team. The role involves updating and maintaining the production schedule daily for field crews to ensure customer service requirements and committed timelines are being met, and production capacity is being optimized. It also includes maintaining a daily schedule that the Production Management Team will execute, including daily tracking of progress, delays, permitting, and other important project details. The role requires working closely with the Production Team and field teams to document, plan, forecast production activities and provide stellar customer service to clients, trade partners, and all other stakeholders.

Responsibilities

• Daily phone/email communications with Production team, Field crews, clients, subcontractors, and other stakeholders to confirm/change appointments, ensure the highest customer service experience and delivery of commitments in a timely, profitable manner
• Aid the Production Team to effectively organize, plan, document production activities, including daily project logs, researching selections/fixtures, drafting change orders/purchase orders, dumpster/portable restroom deliveries, and creating physical and digital project specs/documentation
• Assemble and maintain accurate digital and print files for all jobs accepted into Production for distribution to field crew chiefs, including all job specs, site details, and material requirements
• Track and receipt of deliveries to the on-site warehouse, manage returns, and outbound deliveries
• Jobsite visits when needed to assist members of the Production Team
• Perform light office duties as required

Requirements

• Fluent in use of technology smartphones, laptops, iPads, Google Suite, other software
• Excellent communication skills (verbal and written)
• Able to lift up to 75lbs to assist with managing incoming/outgoing deliveries
• Valid Driver's License
• Required to be in the office located in Auburndale, MA, daily (remote not available)

Qualifications

• Bachelor's or Associates Degree Required

Skills

• Coachable - trainable
• Competitive and ambitious
• Results-oriented - goal-driven
• Responsible and accountable for your results
• Capable of handling multiple tasks simultaneously
• Works successfully without requiring close supervision
• Professional work demeanor

Pay

$45,000 - $55,000 Salary

Schedule

Full Time or Part-Time