Product/User Experience Manager - Remote

Job Summary

Leveraging its deep expertise as the global leader in catalysis and precious metals, BASF Environmental Catalyst and Metal Solutions (ECMS) serves customers in various industries including automotive, aerospace, indoor air quality, semiconductors, and hydrogen economy. ECMS provides full loop services with its precious metals trading and recycling offering, focusing on circular solutions and sustainability.

About the Role

The Product/User Experience Manager at BASF Metals LLC, located in Iselin, NJ, will be responsible for creating UX concepts, building wireframes, conducting market research, developing product roadmaps, and managing social media campaigns in Mandarin. This role also involves translating technical materials and performing system-related tasks.

Responsibilities

• Create UX concepts including task analyses, storyboards, and use cases to streamline user flows.
• Build wireframes using Figma and develop solutions based on user feedback from prototypes.
• Conduct market research, develop product roadmap, and monitor the competitive landscape by updating and maintaining the competitor database.
• Apply technical writing skills to update and standardize technical manuals to align with current practices.
• Perform system-related tasks, including updating critical product information.
• Translate Mandarin Chinese support materials and facilitate clear communication across teams.

Requirements

• Master’s degree or foreign equivalent degree in Linguistics, Content Strategy, Journalism, Information Technology, or a related field, and six (6) months of related work experience.
• Experience or knowledge with/in: Technical writing; Translating technical materials from English to Mandarin and vice versa; Using Google Analytics for tracking performance metrics and cleaning data using Python and R; Using Adobe Creative Suite, Figma, Canva, and CapCut for designing infographics, social media graphics, and video content for marketing campaigns; Developing strategic marketing communication plans; Using design tools such as Figma and SquareLine Studio; Managing social media campaigns in Mandarin for product launches and industry events; and Search engine optimization (SEO) and content strategy for digital marketing to increase organic traffic and conversion rates.
• Fluency in speaking, reading, writing, and translating Mandarin.
• Up to 20% domestic and international travel may be required.
• 100% Telecommuting permitted.

Qualifications

• Must have experience or knowledge with/in: Technical writing; Translating technical materials from English to Mandarin and vice versa; Using Google Analytics for tracking performance metrics and cleaning data using Python and R; Using Adobe Creative Suite, Figma, Canva, and CapCut for designing infographics, social media graphics, and video content for marketing campaigns; Developing strategic marketing communication plans; Using design tools such as Figma and SquareLine Studio; Managing social media campaigns in Mandarin for product launches and industry events; and Search engine optimization (SEO) and content strategy for digital marketing to increase organic traffic and conversion rates.
• Must be fluent in speaking, reading, writing, and translating Mandarin.
• Up to 20% domestic and international travel may be required.
• 100% Telecommuting permitted.

Benefits

Standard company benefits are provided.

Pay

$122,824/yr.

Schedule

40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.

Application

Please apply by visiting our careers page or through the link below: https://career55.sapsf.eu/sfcareer/jobreqcareerpvt?jobId=3309&company=basfcataly&st=B9A766A126EB7DF4A0A144E72F482C86B09C2DE0