Product Technician

Responsibilities

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Performs advance replacement part repairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Helps to inspect damaged product and conveys if it can be repaired to like new conditions.
• Documents and follows through on reoccurring product damages.
• Aids in assisting other technicians.
• Accurately reports situations that occur when repairs can not be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Demonstrates the Company’s Core and Growth Values in the performance of all job functions.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.

Qualifications

• General understanding of furniture repair processes.
• Ability to communicate effectively with customers.
• Basic knowledge of spray booth operations.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Valid driver’s license.