Product Support Training Program
About the role
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Participants also receive an educational stipend. If you’re passionate about building relationships or have an entrepreneurial mindset and want exposure to running a business, the Customer Experience job training pathway may be a good fit. This pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with internship and job placement support through YUPRO Placement. The internship is located at BNY Mellon in Pittsburgh.
Requirements
- High school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday‑Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor’s degree
- May be required to answer additional screening questions when applying
Skills
- Product and service knowledge
- Customer‑centric mindset
- Comprehensive finance training and development
- Professional business and communication skills
- Interviewing and networking skills
- Resume building
- Ongoing support and guidance to launch your career
Benefits
During the internship phase, participants earn an educational stipend of $525 per week.
Pay
Employed graduates earn an average starting salary of $55,000 per year.
Schedule
Participants are expected to be available Monday‑Friday throughout the program.