Product Support Specialist - Expansion Joint Systems

Sales Support

• Answer a variety of product questions from inside and outside sales teams, building up a knowledge base of common questions and answers.
• Create custom part numbers for the sales and customer service teams.
• Verify dimensions on customer supplied order forms and send to vendors for quotes.

Customer Support

• Provide product data and information upon request.
• Help product managers develop internal product information resources.

Qualifications

• 2-year technical degree or 1-3 years relevant work experience.
• Ability to make good decisions, prioritize tasks and follow through to completion.
• Ability to work well under pressure and meet deadlines.
• Working knowledge of office equipment and software applications.
• Willingness to learn and grow your career.

Preferred Skills

• Experience with B2B products in a manufacturing setting.
• Knowledge of commercial and healthcare design trends.
• Passion for commercial design trends and understanding market needs.