Product Support Specialist - Architectural Signage & Washroom Systems

Sales Support

Answer a variety of product questions from inside and outside sales teams, building up a knowledge base of common questions and answers.

Create custom part numbers for the sales and customer service teams.

Verify dimensions on customer supplied order forms and send to vendors for quotes.

Customer Support

Provide product data and information upon request.

Product Development

Enter purchase orders and requests for new product samples and materials.

Cross-Functional Collaboration

Help product managers develop internal product information resources.

Qualifications

• 2-year technical degree or 1-3 years relevant work experience.
• Ability to make good decisions, prioritize tasks and follow through to completion.
• Ability to work well under pressure and meet deadlines.
• Working knowledge of office equipment and software applications.
• Willingness to learn and grow your career.

Preferred Skills

• Experience with B2B products in a manufacturing setting.
• Knowledge of commercial and healthcare design trends.
• Passion for commercial design trends and understanding market needs.