Product Support Engineer

About the role

The Product Support Engineer I plays a key role in bridging the gap between technical expertise and sales acumen by collaborating with engineering, product teams, and sales teams to deliver effective solutions. This role engages with customers from diverse industries and backgrounds, providing live product demonstrations and technical sales support for the global sales organization.

Responsibilities

• Collaborate with engineering, product teams, and sales teams to deliver effective solutions
• Engage with customers from diverse industries and backgrounds
• Provide live product demonstrations
• Provide technical sales support for the global sales organization

Requirements

• Technical or scientific graduate education
• A passion for technology and customer-driven innovation
• Good understanding of materials testing and applications
• A positive attitude focused on understanding, anticipating, and responding to the needs of our customers
• Exceptionally self-motivated and directed
• A global mindset
• Culturally aware and able to build constructive and effective relationships across the organization
• Excellent verbal, written, interpersonal, communication, and presentation skills with the ability to present at all levels of the organization

Qualifications

• Technical or scientific graduate education
• A passion for technology and customer-driven innovation
• Good understanding of materials testing and applications
• A positive attitude focused on understanding, anticipating, and responding to the needs of our customers
• Exceptionally self-motivated and directed
• A global mindset
• Culturally aware and able to build constructive and effective relationships across the organization
• Excellent verbal, written, interpersonal, communication, and presentation skills with the ability to present at all levels of the organization

Skills

• Technical or scientific background
• Passion for technology and customer-driven innovation
• Understanding of materials testing and applications
• Excellent communication and presentation skills
• Ability to build relationships and work effectively in a global environment

Benefits

• Competitive compensation
• Generous benefits package including health, dental, life, and LTD insurance
• Paid parental leave
• 401(k) with match
• Tuition reimbursement program

Pay

This position has a starting salary range of $90,000 to $100,000 per year plus an annual bonus. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications.

Schedule

N/A