Product Support Analyst/Tech Writer
SAIC · Santa Maria, CA · 2 mo ago
Information Technology$120k–$160k/yrFull-time
Job Responsibilities
- Write, edit, and maintain user guides, Technical Orders and Contractor Furnished Equipment Notice (CFEN), following MIL-STD and MIL-PRF requirements.
- Carry out technical data updates for Technical Orders (TOs), Work Unit Codes (WUCs), engineering drawings, and other controlled documents.
- Generate, upload, and maintain technical data using Windchill and related data management systems.
- Experience with product structures, engineering documentation, and sustainment engineering activities.
- Translate complex engineering data into clear, concise instructions for operational personnel.
- Cook up and manage peer reviews and validation/verification events with stakeholders.
Qualifications
- Bachelor's and ten (10) years or more of related experience; master's and eight (8) years or more experience; PhD or JD and five (5) years or more experience.
- Experience will be considered in lieu of a degree.
- Experience Working in Adobe FrameMaker.
- Experience delivering multiple simultaneous modernization initiatives.
- Demonstrated proficiency in communicating with customers to fully understand operational requirements; and in translating those requirements into project plans and performance measures.
- Familiarity with mission-critical, data network operations, maintenance, and sustainment.
- Must have secret clearance.
Pay
$120,001 - $160,000