Product Specialist - Bulk Tanks

About the role

The Product Specialist is responsible for design, performance, reliability, and support of their product line. The ideal candidate will be a highly motivated individual with excellent communication and interpersonal skills, who is also a nimble learner, able to shift direction and multitask. Relationships must be cultivated and maintained with customers, salespeople, engineers, and site operations personnel.

Responsibilities

• Support sales and marketing efforts to maximize sales/market share of products
• Serve as a technical subject-matter expert for the product line and primary technical point of contact for Tech Service and the Product Manager
• Create and process engineering change requests (ECO/ECR) and temporary design deviations to communicate changes to product design and customer-facing documentation
• Improve product consistency and reduce variance and warranty claims by working across the organization to identify and resolve potential defects
• Lead value engineering efforts through engineering and CI teams
• Develop and present internal and external training
• Sponsor NPD efforts with the engineering team
• Manage warranty claims
• Lead product-related CAPA efforts as appropriate
• Assist Product Manager in pricing decisions and contract structures
• Utilize the S&OP process to ensure business needs will be met

Physical Work Environment

• Ability to move around the production floor and investigate issues with production equipment
• Lift up to 15 pounds
• Sitting, standing, stooping, bending, and other related tasks in an office setting
• Willing and able to travel as required to meet company and project requirements (20-35%)

Requirements

• 3-5 years of experience in sales and/or engineering and/or manufacturing
• Strong interpersonal skills with the ability to work with design, field operation, and maintenance personnel
• Strong industry knowledge including an understanding of the products, customers, and competitors
• Demonstrated ability to plan and manage multiple tasks
• Understanding of heat transfer, thermodynamics, fluid flow, structures, mechanics of materials
• Bachelor’s degree from a four-year college or university majoring in engineering or business management

Benefits

• Compensation range: $75,000 - $95,000 annually
• Paid Time Off (PTO)
• Medical, Dental, and Vision insurance
• Employer contributions to an HSA account
• Health Care and Dependent Care Flexible Spending Accounts (FSA)
• Company-paid short-term and long-term disability coverage
• Basic life insurance with the option to purchase supplemental individual, spouse, and dependent child coverage
• Up to two weeks of paid family leave
• 401k retirement savings plan including a company match