Product Services Manager - Compliance SERFF

Chubb Benefits, a Chubb Company, is seeking a Product Services Manager to join our fast-paced, high-energy, growing team of hard-working, talented professionals. With over 100 years of success in the insurance industry, we are proud of our tradition of excellence.

About the role

Provide support to the Policy Filings Department by assisting with the development and filing of new insurance products and maintaining compliance for our existing product portfolio. Assist Sales and Marketing by providing advice and input on product configuration to gain product regulatory approval and minimize compliance and financial risk. Monitor regulatory developments and implement product changes necessary to maintain product compliance for Chubb Benefits’ existing core products portfolio.

Responsibilities

• With the assistance of Legal, Actuarial, Product Development, and Marketing, draft and file new products, product amendments, and regulatory changes.
• Analyze state insurance department regulations, rate, rule, and form circulars/bulletins to determine and implement appropriate changes on behalf of Chubb Benefits.
• Develop and distribute regulatory communications to other business departments advising them of compliance changes.
• Ensure that all products maintain compliance with all regulatory requirements.
• Provide technical assistance and support to other departments to maintain product compliance.
• Submit timely product filings to the Product Filings team for SERFF submission to state insurance departments.
• Maintain form management and document control in accordance with department procedures to track history with respect to product filings.
• Ensure effective collaboration and communication with Actuarial, Product Development, Legal, Claims, Business Units, and other stakeholders to secure information necessary to complete filings or respond to insurance department objections and inquiries concerning SERFF filings.
• Respond to requests for information relating to group and individual life and health product compliance requirements (including employer and non-employer groups).
• Research statutory and regulatory requirements and create research charts (with product analysts and/or Counsel, as appropriate, prior to release of the information).
• Research products for competitor information and assist with developing new products/programs and coverage endorsements.
• Assist other Chubb Benefits Departments, as needed, in the implementation of new products.
• Communicate specific updates and filing status with internal business partners.
• Develop inter-office memos detailing highlights of approved rate/rule and form filings.
• Assist in the set-up of new policy forms on company systems and perform quality testing.
• Maintain an aggressive schedule for product submissions and approval.
• Assist Marketing to ensure product advertising or marketing material complies with approved filings.
• Participate in industry trade committees and associations.

Requirements

• Bachelor’s Degree or 7 years of compliance experience.
• Strong management relationship skills with a team focus.
• Spanish fluency a plus.
• Industry certifications highly preferred.

Skills

• Excellent interpersonal and communication skills.
• Good oral and written presentation skills with attention to detail.
• Project management skills; ability to manage multiple projects, including new product filings.
• Interaction with regulators on higher-profile issues under management supervision.
• Advanced understanding of legal and regulatory issues.
• Ability to analyze and understand new laws and regulations and communicate their impact to appropriate personnel.
• Proficiency to draft insurance policy language under the direction of senior Legal/Compliance personnel.
• Ability to track and monitor new laws, regulations, and regulatory communications that impact Chubb Benefits and the Policy Filings Department.

Schedule

4 days in-office, 1 day remote.

About Chubb Benefits

Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A+ (Superior) financial strength rating by AM Best.

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.