Jobs · Customer Service · New York

Product Policy Lead, Generative AI

Google · New York, NY · 2 days ago
On-siteCustomer ServiceFull-time

About the role

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Responsibilities

  • Analyze issues facing products with Generative AI capabilities and make policy recommendations on how to address them.
  • Collaborate with Product Managers, Trust and Safety teams, and Engineers to influence product decisions and prioritization, and improve user experience for multimodal Generative AI.
  • Drive research and collaboration in the multimodal Generative AI space both within Google and with key opinion formers through our Government Affairs and Public Policy team to set industry standards.
  • Provide clear and timely updates to executives and executive stakeholders both within Trust and Safety and within Google on issues related to multimodal Generative AI and base model policies.
  • Partner closely with Deepmind to draft model-level policies.
  • Work with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in a Policy, Legal, Trust and Safety, or Technology Environment.
  • Experience working on AI-related policy issues.

Preferred qualifications

  • JD, MBA, or Master’s degree.
  • Experience in development, implementation, and maintenance of policy.
  • Experience working on content issues and potentially harmful or upsetting content, including expertise in the technology sector and key policy issues impacting AI safety and content moderation online.
  • Ability to translate complex issues into simple and clear language, collaborate with cross-functional stakeholders, and navigate organizational boundaries.
  • Ability to communicate effectively in person, in public settings, and in writing, and identify/gather insights and communicate complex technology policy issues.
  • Excellent problem-solving and critical thinking skills with attention to detail.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $164000 - $240000 (USD) + 20% bonus target + equity + benefits

Similar jobs