Product Planner
About the role
Product Management is a fast-paced environment where innovative thinking is prized. Our team focuses on the delivery of industry-leading PC products to support Dell’s $50B+ Client business. We lead customer research, portfolio strategy, product definition, and supplier alignment. We are passionate product visionaries looking to solve the biggest pain points for our customers and continually advance the experience for end users.
To achieve this, we work cross-functionally on technical matters with other departments including Engineering, CTO, Procurement, and Design to bring the vision of our products to life. Join us to do the best work of your career and make a profound impact on our customers as a Product Planner on our Product Management Team in our Client Solutions Group.
Responsibilities
- Own the Product: Define a multiyear vision for your product category and own the product definition for one or more of our PC products (Consumer, Commercial, Workstations, or Gaming). Write PRDs, set success metrics, and be accountable for the outcomes of your product.
- Build business cases highlighting efficient market coverage that aligns to Dell’s business goals and increases market share.
- Build the Right System: Drive system-level decisions across CPU/GPU, memory, storage, displays, and more. Continuously partner with suppliers to stay ahead of market trends and shape their roadmap to align with the trade-offs you’re making on your product.
- Drive Decisions: Lead and align cross-functional teams—including engineering, procurement, and design—toward a unified product vision with clear priorities. Help navigate a dynamic technical landscape with rapidly evolving product requirements.
- Gather Market & Customer Insight: Leverage insights from regional sales teams, customer engagements, and dedicated research to prioritize investment opportunities within your product. Review advanced market analysis to help determine the "why" behind customer asks.
- Tell the Story: Help build the launch narrative that brings your vision to life with customers and sales. Help marketing identify the key differentiators for your product that stand out from the competition.
- Display Excellent Communication: Deliver concise, executive-ready updates and presentations; frame options, trade-offs, and clear recommendations with data. Lead sales and customer engagements to articulate your product vision and strategy to both internal and external stakeholders.
- Operate like an Owner: Identify issues early, simplify where possible, and make the call. When data is ambiguous, create clarity with the tools you have and move with speed.
Requirements
- 12+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years with a Master’s degree; or equivalent experience.
- 5+ years of relevant experience in product management, including the launch of at least three flagship hardware products as the directly accountable product manager.
- Deep system understanding across x86/Arm CPUs, memory technology, thermal design, displays, and storage devices.
- Exceptional product sense—can turn user insights and competitive teardowns/benchmarks into clear, testable requirements and bold bets within your product.
- Demonstrated ability to develop and implement product strategies aligned with company vision and market trends.
- Strong market analysis skills, significant cross-functional collaboration experience, and exceptional leadership and communication skills.
Nice to have
- Expertise with AI PC feature design, including local inference and NPU utilization, with familiarity in common benchmarks for AI at the edge.
- Experience in commercial PC requirements like manageability, security, and serviceability, or gaming/workstation requirements like aggressive thermal envelopes and high-TDP GPUs.
- Familiarity with the supply base for displays, batteries, and silicon offers within the PC industry.
- Global customer exposure across various geographies and segments of the PC market.