Product Owner Specialty Deposit Solutions

For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first. Here at IDB, you’ll work side by side with talented professionals who share a strong sense of teamwork and a passion for exceptional service.

About the role

IDB Bank is seeking a Specialty Deposit Product Manager with exposure to deposit products, fiduciary, escrow solutions, and treasury-related banking services. The role serves as a support function to the Senior Vice President (SVP), Head of Specialty Deposits, assisting with the day-to-day management and coordination of specialized deposit solutions. This position provides product training, reporting, administrative, and execution support across key offerings including IOLTA/IOLA accounts, Deposit Account Control Agreements (DACA), 1031 Exchange solutions, Surety Bonds, and reciprocal products. The role helps support the Bank’s specialty deposit activities, product governance processes, and deposit growth efforts, working closely with Legal, Compliance, Operations, Treasury Management, Risk, Technology, and Data teams.

Responsibilities

• Act as the niche business owner for complex fiduciary accounts, focusing heavily on regulatory compliance governed by strict frameworks
• Oversee the end-to-end lifecycle of specialty deposit products and services, including formulating business cases, submitting value propositions, and ongoing optimization to committee stakeholders
• Act as the business owner of these specialty deposit portfolios, managing strategy, profitability, pricing, and compliance to drive customer acquisition and retention
• Research and propose feature and functionality enhancements with the intent to modernize and enhance products and services
• Partner with business line leaders and marketing partners to design promotional campaigns and sales strategies to attract and retain clients
• Ensure product features, disclosures, and rate changes comply with banking regulations and monitor state-by-state rules on IOLA/IOLTA, Reciprocal, Fiduciary, and escrow-type accounts
• Develop or update policies, procedures, and respond to third-party inquiries
• Train commercial and private bank teams by creating toolkits and job aids for business line bankers
• Monitor customer journey by reviewing business line feedback, compliance, or operational incidents to continuously improve customer satisfaction
• Use reporting and data analysis to identify product trends, client activity, operational issues, and other items for team review
• Help develop and monitor KPIs, MIS reporting, dashboards, and portfolio performance metrics

Requirements

• Bachelor’s degree in Finance, Business Administration, Economics, Accounting, or related field required
• Minimum of 5-7 years of banking or financial services experience with exposure to deposit products, treasury services, FX, or related banking support functions
• Professional certifications such as CRCM, CTP, or similar are a plus
• Knowledge of banking and treasury system architecture and functionality such as FIS, Fiserv, or Silverlake
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Effective oral and written communication skills
• Exposure to institutional, fiduciary, escrow, or treasury management clients is helpful
• General familiarity with fintech partnerships or embedded banking structures is a plus

Benefits

• Comprehensive benefits package including medical, pharmacy, dental, and vision plans
• Life and disability insurance
• Employee wellness program
• Retirement and savings plans with employer contributions
• Generous holiday and paid time off schedules
• Parental leave
• Tuition reimbursement
• Eligibility for an annual bonus

Pay

The expected annual salary for this position is between $150,000 and $180,000 at the start of employment, determined based on skills and experience.

Schedule

This position operates on a hybrid schedule.

The Bank will make reasonable accommodations for employees with known mental or physical disabilities, pregnancy-related conditions, victims of domestic violence or stalking, and religious observance obligations.