Product Owner, Quotes & Research (QNR) - Assistant Vice President

Responsibilities

• Write user stories and maintain an Agile backlog.
• Assist with sprint planning, testing, and releases for the E*TRADE and MS Online websites.
• Champion the online markets and research experience for E*TRADE from Morgan Stanley and Wealth Management clients across platforms.
• Identify opportunities for feature enhancements and projects, and execute against the strategic roadmap.
• Ensure UX is free of friction or issues, and drive the continued growth and adoption of digital assets for research and trading, including cryptocurrencies.
• Work closely with technology and 3rd party vendors to support and drive requirements for crypto market data integration and asset custodianship.
• Develop, test, and manage AI features and capabilities within the E*TRADE Trading & Investing team, working closely with control partners and within the overall AI governance processes.
• Maintain and prioritize product backlog, creating user stories and epics with detailed acceptance criteria for feature development, and provide support for production issues and resolution.
• Participate and lead Agile/Scrum ceremonies including stand-ups, sprint planning, backlog grooming, demos, and retrospectives.
• Collaborate with various stakeholders throughout the organization and externally to drive project delivery and execution, including UX & Design, Technology, QA, Service, Operations, Legal, Risk, Compliance, and 3rd party vendors.
• Quickly and effectively resolve client-facing issues or concerns.
• Prepare presentations to communicate ideas, gain stakeholder approvals, report project statuses, measure & track KPIs.
• Maintain awareness of industry trends, compliance concerns, risk control processes, and regulatory landscape.
• Acquire a robust understanding of E*TRADE products, services, processes, and organizational structure in order to find optimal solutions and achieve rapid execution of key initiatives.

Requirements

• Minimum 5 years of agile product management experience, preferably in financial services.
• Experience as a Product Owner or Business Analyst, owning and delivering enterprise-scale digital products within a financial regulatory environment.
• Direct experience working with multiple key stakeholders in cross-functional teams.
• Experience in analyzing user feedback, backlog grooming and prioritization, pilot testing and rollout strategy, communication plans, overall product support, and driving technology adoption strategies.

Skills

• Prior experience related to markets, equities research and cryptocurrency trading preferred.
• Proficiency in leveraging AI tools for efficiency and completing tasks.
• Understanding of competitive and regulatory environments for online brokerages (web, mobile, desktop app).
• Effective and thoughtfully communicative skills to a wide range of stakeholders (verbal and written).
• Strong analytical, problem solving, organizational and project management skills.
• Self-starter with curiosity and desire to dig into and understand details.
• Comfortable gathering and utilizing data analytics, usage and internal and external feedback to inform decision-making.
• Proven ability to manage competing priorities and initiatives / parallel work tracks.
• Intermediate to advanced proficiency with Excel, PowerPoint and other Microsoft Office applications.
• Basic familiarity with JIRA, Confluence, and Asana as product / project management tools.
• Additional product or project management certifications a plus.
• Knowledge of E*TRADE products, services, & systems a plus.