Product Owner Policy Management
CopperPoint Insurance Companies · Chicago, IL · 1 mo ago
HybridMarketing$135k–$170k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro paragraph: "CopperPoint has an exciting opportunity for a Product Owner - Policy Management to lead the strategy, roadmap, and delivery of technology-enabled business capabilities that enhance the commercial policy lifecycle. In this role, you will serve as a key connector across business, technology, data, and operations, translating business priorities and customer needs into measurable outcomes. As the Product Owner, you will shape and prioritize the product vision, guide an agile squad, and ensure capabilities align with enterprise objectives, regulatory requirements, and evolving customer expectations. You will play a critical role in driving continuous improvement, optimizing policy management experiences, and delivering solutions that create meaningful value for our customers and our business."
That's about the role. So we can put under
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro paragraph: "CopperPoint has an exciting opportunity for a Product Owner - Policy Management to lead the strategy, roadmap, and delivery of technology-enabled business capabilities that enhance the commercial policy lifecycle. In this role, you will serve as a key connector across business, technology, data, and operations, translating business priorities and customer needs into measurable outcomes. As the Product Owner, you will shape and prioritize the product vision, guide an agile squad, and ensure capabilities align with enterprise objectives, regulatory requirements, and evolving customer expectations. You will play a critical role in driving continuous improvement, optimizing policy management experiences, and delivering solutions that create meaningful value for our customers and our business."
That's about the role. So we can put under About the role
with that paragraph.
- Job responsibilities: list of bullet points after "Job responsibilities:" then many sentences each ending with period. They are not bullet list but each line starts with a verb. We can treat them as list items. We'll output - each.
- Qualifications/Competencies: list of bullet points after that heading. Then "Preferred Qualifications:" then list. Then "Squad Specific Expertise:" then list. Then "Competency Profile:" then list.
We need to decide sections: Requirements, Qualifications, Skills maybe. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly.
We have:
- About the role: intro paragraph.
- Responsibilities: the job responsibilities list.
- Requirements: maybe the basic qualifications (Bachelor’s degree, 7+ years experience, etc.)? Or we could treat Qualifications/Competencies as Requirements. Then Skills maybe from Preferred Qualifications and Squad Specific Expertise and Competency Profile.
But we must not create thin sections. We need to combine where appropriate.
We have a lot of content; we can create sections:
- About the role (intro)
- Responsibilities (list)
- Qualifications (basic qualifications: Bachelor’s degree, 7+ years experience, 5+ years product ownership, deep expertise in at least one insurance domain, proven ability to own measurable outcomes, strong understanding of Agile, experience leading cross-functional teams)
- Skills (preferred qualifications, squad specific expertise, competency profile) maybe combine.
- Benefits (the benefits paragraph)
- Pay (salary range and bonus info)
- Schedule? Not mentioned. No schedule info. So we should not include Schedule section.
- Also maybe include "About CopperPoint" (company description) but not a standard heading; we could put under About the role? Or maybe we could add a section "About the Company" but not in allowed headings. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we could also add other headings if needed but better to stick to those. The company description could be part of About the role or maybe a separate section "About the Company" but not in list; maybe we can incorporate into About the role as extra paragraph.
We must not include boilerplate like EEO, legal, etc. So remove the equal employment opportunity paragraph, drug-free workplace, etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all specifics: e.g., "Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year." Also "We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan)." Also "Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan." Also mention tuition reimbursement, etc. Also mention volunteer time.
We need to include all that in Benefits section.
Pay: Salary range: $135,000.00 - $170,000.00 annually. Compensation may vary depending on skills, experience, education, and geographical location. In addition to base salary, compensation may include an annual discretionary bonus.
We should not include "commensurate with experience" etc. That's fine.
Now we need to ensure we don't create sections with filler like "not specified". We have actual content.
Now produce HTML fragment.
Structure:
About the role
... intro paragraph ...
Responsibilities
- Accountable for defining and executing the squad vision, strategy, and multi-year roadmap aligned to enterprise and operating model priorities.
- Own translation of business strategy into clearly defined objectives and measurable key results (OKRs).
- Lead and maintain an agile, adaptable squad capable of responding to market, regulatory, and performance changes.
- Own the end-to-end lifecycle of product capabilities, from intake through delivery, adoption, and optimization.
- Ensure seamless integration and alignment across adjacent product domains and end-to-end value streams.
- Drive consistent and high-quality customer and operational experience across all journeys.
- Deliver measurable business outcomes and value realization aligned to defined objectives.
- Own and prioritize the product backlog, ensuring alignment with business value, risk, and compliance requirements.
- Balance delivery across feature development, technical debt, regulatory mandates, and operational stability.
- Ensure delivery readiness through clear, timely user stories with defined requirements, acceptance criteria, and business value.
- Serve as the primary business owner and decision authority for the product, ensuring alignment across key stakeholders.
- Partner closely with technical product management, engineering, architecture, UX/design, and data & analytics to deliver scalable solutions.
- Accountable for agile delivery of high-quality, scalable, and compliant product capabilities.
- Influence architecture and platform decisions to support long-term product and enterprise scalability.
- Ensure auditability, traceability, and governance are embedded within product design and delivery.
- Foster and enable a data-driven culture in partnership with analytics teams.
- Drive continuous improvement across product performance, delivery effectiveness, and team outcomes.
Requirements
- Bachelor’s degree in business, insurance, technology, analytics, or a related field.
- 7+ years of experience in commercial insurance (P&C) across product, operations, or technology.
- 5+ years in product ownership, product management, or equivalent leadership role.
- Deep expertise in at least one insurance domain (claims, underwriting, billing, etc.).
- Proven ability to own and deliver measurable business outcomes.
- Strong understanding of Agile delivery models and product-centric organizations.
- Experience leading cross-functional teams without direct authority.
Skills
We need to combine Preferred Qualifications, Squad Specific Expertise, Competency Profile.
Preferred Qualifications:
- Experience in large-scale transformation or operating model change
- Familiarity with core insurance platforms (policy admin, claims, billing)
- Exposure to data, analytics, and modeling environments
- MBA or advanced degree
Squad Specific Expertise: list many items: Demonstrated expertise in commercial policy management, including policy administration, underwriting operations, business process optimization, quality and compliance oversight, rating and pricing orchestration, renewals, endorsements and servicing transactions, bind and issuance, final audits, payment support, digital enablement, and the delivery of efficient, compliant, and customer-centric policy servicing experiences
Competency Profile:
- Strategic thinker with strong business and operational acumen
- Comfortable operating at both executive and team levels
- Decisive and accountable for outcomes
- Strong influencer and collaborator
- Balances innovation with risk management
We'll put each as - .
Benefits
- Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
- We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
- Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year.
- In addition, employees will also receive 10 paid holidays throughout the calendar year.
- In addition to base salary, compensation may include an annual discretionary bonus.
- CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.
- We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year.
- In 2020, CopperPoint employees reported 3,500 volunteer hours.
But note we already included bonus in Pay section; maybe we should not duplicate. The Pay section should include salary range and bonus. Benefits section should focus on benefits. We can keep bonus in Pay only. So remove bonus from Benefits.
Also we have "CopperPoint offers a competitive compensation package and comprehensive benefits package..." that's somewhat redundant but we can keep as part of Benefits.
We need to avoid duplication. Let's keep Benefits as:
- Medical, dental, vision, short-term disability, long-term disability, life insurance, HSA, FSA, 401k.
- Basic Life Insurance and AD&D at 2x salary, Short- and Long-term Disability, Employee Assistance Plan (no cost).
- PTO accrual: 0.0846 hours per paid hour (~22 days/year).
- 10 paid holidays.
- Generous matching contributions to 401(k).
- Tuition reimbursement and other education benefits.
- Business casual dress.
- 12 hours paid volunteer time annually, matching contributions up to $500 per year.
- In 2020, employees reported 3,500 volunteer hours.
We can also mention "competitive compensation package" but that's vague; maybe we can keep but it's not specific. Might be considered filler? It's somewhat generic but still substantive? It says "competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs". That's somewhat repetitive but still info. We'll keep.
Now Pay section:
Pay
Salary Range: $135,
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we could also add other headings if needed but better to stick to those. The company description could be part of About the role or maybe a separate section "About the Company" but not in list; maybe we can incorporate into About the role as extra paragraph.
We must not include boilerplate like EEO, legal, etc. So remove the equal employment opportunity paragraph, drug-free workplace, etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all specifics: e.g., "Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year." Also "We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan)." Also "Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan." Also mention tuition reimbursement, etc. Also mention volunteer time.
We need to include all that in Benefits section.
Pay: Salary range: $135,000.00 - $170,000.00 annually. Compensation may vary depending on skills, experience, education, and geographical location. In addition to base salary, compensation may include an annual discretionary bonus.
We should not include "commensurate with experience" etc. That's fine.
Now we need to ensure we don't create sections with filler like "not specified". We have actual content.
Now produce HTML fragment.
Structure:
About the role
... intro paragraph ...
Responsibilities
- Accountable for defining and executing the squad vision, strategy, and multi-year roadmap aligned to enterprise and operating model priorities.
- Own translation of business strategy into clearly defined objectives and measurable key results (OKRs).
- Lead and maintain an agile, adaptable squad capable of responding to market, regulatory, and performance changes.
- Own the end-to-end lifecycle of product capabilities, from intake through delivery, adoption, and optimization.
- Ensure seamless integration and alignment across adjacent product domains and end-to-end value streams.
- Drive consistent and high-quality customer and operational experience across all journeys.
- Deliver measurable business outcomes and value realization aligned to defined objectives.
- Own and prioritize the product backlog, ensuring alignment with business value, risk, and compliance requirements.
- Balance delivery across feature development, technical debt, regulatory mandates, and operational stability.
- Ensure delivery readiness through clear, timely user stories with defined requirements, acceptance criteria, and business value.
- Serve as the primary business owner and decision authority for the product, ensuring alignment across key stakeholders.
- Partner closely with technical product management, engineering, architecture, UX/design, and data & analytics to deliver scalable solutions.
- Accountable for agile delivery of high-quality, scalable, and compliant product capabilities.
- Influence architecture and platform decisions to support long-term product and enterprise scalability.
- Ensure auditability, traceability, and governance are embedded within product design and delivery.
- Foster and enable a data-driven culture in partnership with analytics teams.
- Drive continuous improvement across product performance, delivery effectiveness, and team outcomes.
Requirements
- Bachelor’s degree in business, insurance, technology, analytics, or a related field.
- 7+ years of experience in commercial insurance (P&C) across product, operations, or technology.
- 5+ years in product ownership, product management, or equivalent leadership role.
- Deep expertise in at least one insurance domain (claims, underwriting, billing, etc.).
- Proven ability to own and deliver measurable business outcomes.
- Strong understanding of Agile delivery models and product-centric organizations.
- Experience leading cross-functional teams without direct authority.
Skills
We need to combine Preferred Qualifications, Squad Specific Expertise, Competency Profile. Preferred Qualifications: - Experience in large-scale transformation or operating model change - Familiarity with core insurance platforms (policy admin, claims, billing) - Exposure to data, analytics, and modeling environments - MBA or advanced degree Squad Specific Expertise: list many items: Demonstrated expertise in commercial policy management, including policy administration, underwriting operations, business process optimization, quality and compliance oversight, rating and pricing orchestration, renewals, endorsements and servicing transactions, bind and issuance, final audits, payment support, digital enablement, and the delivery of efficient, compliant, and customer-centric policy servicing experiences Competency Profile: - Strategic thinker with strong business and operational acumen - Comfortable operating at both executive and team levels - Decisive and accountable for outcomes - Strong influencer and collaborator - Balances innovation with risk management We'll put each asBenefits
- Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
- We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
- Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year.
- In addition, employees will also receive 10 paid holidays throughout the calendar year.
- In addition to base salary, compensation may include an annual discretionary bonus.
- CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.
- We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year.
- In 2020, CopperPoint employees reported 3,500 volunteer hours.
Pay
Salary Range: $135,