Product Owner / Lead System Analyst

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

About the role

UST is searching for an experienced Product Owner / Lead System Analyst to bridge business objectives and technology solutions within a fast-paced Agile environment. The ideal candidate will collaborate with business stakeholders, product teams, architects, and development teams to define product vision, gather and analyze requirements, manage product backlogs, and ensure successful delivery of business solutions.

Responsibilities

• Act as the primary liaison between business stakeholders and development teams.
• Own, prioritize, and manage the product backlog.
• Gather, analyze, document, and validate business and system requirements.
• Translate business needs into detailed user stories, acceptance criteria, and functional specifications.
• Facilitate Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
• Work closely with Scrum Masters, Developers, QA teams, and Architects to ensure successful product delivery.
• Define product roadmaps and support strategic planning initiatives.
• Conduct impact analysis, gap analysis, and process improvement activities.
• Collaborate with UX/UI teams to enhance customer experience and usability.
• Support UAT activities and ensure solutions meet business expectations.
• Monitor product performance and recommend enhancements based on business feedback and metrics.

Requirements

• Strong experience as a Product Owner, Business Analyst, or System Analyst.
• Expertise in Agile/Scrum methodology and Product Lifecycle Management.
• Experience managing and prioritizing Product Backlogs.
• Proficiency in requirement elicitation, analysis, and documentation.
• Strong knowledge of User Stories, Use Cases, Workflow Diagrams, and Acceptance Criteria.
• Experience with JIRA, Confluence, Azure DevOps, or similar tools.
• Excellent stakeholder management and communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience working with cross-functional and distributed teams.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field.

Preferred Qualifications

• Healthcare domain experience preferred.
• Knowledge of APIs, integrations, and system architecture concepts.
• Experience with digital transformation and enterprise applications.
• Familiarity with SQL and data analysis.
• Certification such as CSPO, SAFe POPM, PMI-PBA, or CBAP is an advantage.

Key Competencies

• Product Ownership
• Business Analysis
• Stakeholder Management
• Agile Delivery
• Requirement Management
• Strategic Thinking
• Leadership & Mentoring
• Communication & Collaboration
• Process Improvement
• Decision Making

Pay

Compensation range: $96,000-$144,000 (Role Location: Remote-US)

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• Eligibility to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance for employees and their dependents residing in the US, plus Company-paid basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits for employees.
• Option to purchase additional voluntary short-term disability benefits.
• Eligibility to participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) program with employer matching, plus medical, dental, and vision insurance.
• All US employees who work in a state or locality with more generous paid sick leave benefits will receive the benefit of those sick leave laws.