Product Owner (Hybrid OR Remote- Raleigh or Jersey City)

About the role

We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the 'voice of the customer' within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts.

Responsibilities

• Product Backlog Management: Create, maintain, and prioritize the product backlog, ensuring items align with product vision and strategy to meet business objectives, and reflect evolving business needs and priorities aligned to business outcomes.
• User Story Refinement: Ensure user stories are clear, concise, and well-defined to accurately represent the business need and fit with the product strategy with the clear direction and ability to facilitate development.
• Prioritization: Collaborate with the product manager to ensure the team is focused on the highest value work based on business needs, product strategy and/or initiative delivery and user feedback.
• Sprint and Increment Planning: Collaborate with the domain product manager and development team to define sprint goals, select user stories, and facilitate sprint planning aligned with team capacity each sprint in line with the domain’s priorities and strategy.
• Acceptance Criteria: Define clear acceptance criteria for each user story to ensure quality and delivery expectations are met.
• Release Management: Collaborate with the team to plan and manage product releases in line with the domain’s product and/or initiative delivery strategy as defined by the product manager.
• Metrics and Analysis: Track and analyze key product metrics to measure success and identify areas for improvement.
• Team Collaboration: Facilitate communication and collaboration between the development team, designers, and other stakeholders.

Requirements

• Excellent written and oral communication skills, including the ability to influence and present complex, technical information to varying stakeholder groups, gather and provide feedback, and effectively engage with diverse teams across the organization.
• Proven experience in playing a product owner role in the development of large scale commercial and specialty systems (DuckCreek, Guidewire, Unqork, UW Platforms, Submission & Clearance Systems, Extraction or AI-driven platforms etc.) and demonstrated value creation and business outcomes.
• Ability to lead, partner and guide multiple Agile teams (Dev, QA, Design) and business teams in achieving product goals and resolving conflicts.
• Ability to develop productive relationships across the organization.
• Ability to empathize with users and advocate for their needs as aligned with the domain’s product strategy and ability to translate and articulate aligned user stories for execution with the development teams.
• Advanced technical and business acumen knowledge to effectively articulate the business outcomes and priority and ability to translate into technical user stories for various development teams.
• Ability to convey complex, technical concepts to non-technical audiences.
• Demonstrate proficiency in Teamwork and Interpersonal Skills, Communication, Technical, Problem Solving, Continuous Improvement and Service Skills.
• Self-starter demonstrating flexibility, accountability, and adaptability. Ability to work independently and with minimal guidance at times. Ability to work with ambiguity. Able to balance and drive progress against key domain deliverables across multiple development teams.
• Proven experience Agile frameworks like Scrum and SAFe and tool such as JIRA, Confluence, MIRO and other product management and roadmap tools.
• Deep understanding of commercial and specialty insurance product lifecycle.

Qualifications

• Bachelor’s Degree in related field.
• Certified Scrum Product Owner and/or SAFe® POPM certification strongly preferred.
• 5- 7 years’ prior experience prior experience in Insurance, Product Owner with IT development teams in Agile delivery & execution through software development lifecycle using Agile/Scrum/SAFe frameworks or related / relevant role(s).

Benefits

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $100,000 - $150,000/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.