Product Owner – Data Governance [SK-19866]

About the role

The Product Owner – Data Governance will serve as a key product owner and data steward supporting Customer Operations’ data governance and data quality workstream. This role will be responsible for helping Customer Operations maximize the value, quality, transparency, and usability of its data while ensuring appropriate governance standards, policies, processes, and controls are established and maintained. The Product Owner will work closely with Customer Operations business stakeholders, IT, data owners, the Customer Analytics program, and the enterprise Data Governance Office (DGO). The role will translate business needs and data challenges into prioritized product initiatives, features, user stories, governance requirements, and data quality improvements. Customer Operations is an early adopter of Con Edison’s analytics and data-driven capabilities. As new analytics use cases are developed and additional data sources are integrated, the organization is identifying opportunities to improve data quality, governance, metadata management, and controls. The successful candidate will have an opportunity to influence how data governance standards are established and applied within Customer Operations, while helping ensure those practices support current and emerging analytics and AI use cases.

Responsibilities

• Help Customer Operations maximize the value, quality, transparency, and usability of its data
• Ensure appropriate governance standards, policies, processes, and controls are established and maintained
• Work closely with Customer Operations business stakeholders, IT, data owners, the Customer Analytics program, and the enterprise Data Governance Office (DGO)
• Translate business needs and data challenges into prioritized product initiatives, features, user stories, governance requirements, and data quality improvements
• Identify opportunities to improve data quality, governance, metadata management, and controls as new analytics use cases are developed and data sources integrated
• Influence how data governance standards are established and applied within Customer Operations to support current and emerging analytics and AI use cases

Requirements

• Data Governance (