Product Owner - B2B & EDI Integrations

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees—all 7,000 of them. If you join our team, you’ll enjoy our commitment to diversity as the largest minority- and woman-owned enterprise in the U.S., continuous professional growth and leadership opportunities, health, wellness, and financial benefits, and world-class facilities with the technology you need to thrive.

About the Role

The Product Owner – B2B & EDI Integrations is responsible for defining and executing the vision, roadmap, and product strategy for enterprise B2B integration and Electronic Data Interchange (EDI) platform capabilities. This role partners closely with business stakeholders, customers, trading partners, and technology teams to deliver scalable integration solutions that enhance customer and partner experiences, improve operational efficiency, and support business growth. This position requires reporting to the Somerset, NJ office location on a hybrid basis.

Responsibilities

• Own the vision, roadmap, and backlog for B2B integration and EDI platform capabilities.
• Partner with business stakeholders, customers, trading partners, and engineering teams to prioritize integration initiatives that improve customer and partner experiences.
• Drive modernization efforts related to EDI, cXML, trading partner onboarding, and integration platform adoption.
• Translate business processes and partner requirements into prioritized product features, enhancements, and technical solutions.
• Lead backlog refinement, sprint planning, acceptance criteria definition, and product release prioritization activities.
• Define, monitor, and track key performance indicators (KPIs) related to transaction success rates, onboarding velocity, platform stability, and operational efficiency.
• Collaborate with operations, support, and engineering teams to improve platform scalability, observability, reliability, and overall maturity.
• Communicate roadmap progress, risks, priorities, and business value delivery to leadership and key stakeholders.

Behaviors and Competencies

• Analytical Thinking: Apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Business Acumen: Analyze financial and operational data to make informed decisions.
• Collaboration: Actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
• Communication: Effectively communicate complex ideas and information, adapting communication style to the audience.
• Data Analysis: Identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
• Detail-Oriented: Identify errors or inconsistencies in work and make necessary corrections.
• Initiative: Identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Follow-Through: Manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
• Organization: Prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
• Problem-Solving: Identify problems, propose solutions, and take action to resolve them without explicit instructions.

Requirements

• Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience.
• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, EDI Analyst, or in a related role.
• Experience supporting enterprise integration, supply chain, procurement, order management, or customer-facing business processes.
• Experience translating business requirements into technical solutions.
• Experience working directly with cross-functional business and technology teams.
• Ability to travel 10%.

Skills

• Strong backlog management and Agile product delivery capabilities.
• Demonstrated ability to engage and influence stakeholders across business and technical functions.
• Strong analytical, communication, and prioritization skills.
• Ability to translate complex business requirements into actionable product features and technical solutions.
• Knowledge of enterprise integration, supply chain, procurement, order management, or customer-facing business processes.

Preferred Experience

• Experience with EDI, B2B integrations, or trading partner management.
• Experience with integration platforms such as Boomi, BizTalk, MuleSoft, Seeburger, or similar technologies.
• Knowledge of X12, EDIFACT, cXML, AS2, SFTP, and other B2B integration standards and technologies.
• Experience supporting supplier, customer, or distribution partner integration programs.
• Experience leading integration modernization, transformation, or migration initiatives.
• Familiarity with integration monitoring, operational support, and service management practices.
• Experience working in distribution, supply chain, eCommerce, or large-scale enterprise environments.

Pay

The estimated annual pay range for this position is $90,000 - $135,000, which includes a base salary. Compensation is dependent on job-related knowledge, skills, experience, and market location.