Product Owner

About the Role

We’re looking for a Product Owner who thrives at the intersection of business needs, user experience, and technical execution. In this role, you’ll serve as the subject matter expert for a defined set of products and users, working closely with an Agile development team to deliver meaningful enhancements and long-term value. You’ll own the team backlog, manage intake and prioritization, and ensure that tactical work aligns with broader domain and organizational strategy. This is a highly collaborative role that requires strong communication, analytical thinking, and a passion for continuous improvement.

What You’ll Do

• Serve as the subject matter expert and emerging leader within your product space, with hands-on exposure to Agile methodologies.
• Ensure team-level planning and road mapping align with domain strategy and organizational goals.
• Partner with Product Managers and Senior Product Owners to document business and functional requirements for new features, enhancements, and release notes.
• Participate in all Agile ceremonies, ensuring high-quality story creation, backlog maintenance, and prioritization.
• Support cross-functional project planning, track progress, and maintain clear communication across all participants.
• Maintain a continuous feedback loop with customers, agents, users, and stakeholders throughout product launch and lifecycle.
• Act as the daily point of contact for both the development team and business stakeholders.
• Facilitate testing, documentation, and training sessions for ITSC and other supporting teams ahead of major releases.
• Manage all intake and triage activities across multiple systems.

What You Bring

• Bachelor’s degree in Information Systems or equivalent professional experience.
• Minimum of 1+ years of experience as a Product Owner or Business Analyst.
• Ability to translate API capabilities into user stories, acceptance criteria, and clear functional requirements.
• Basic understanding of backend systems (microservices, service layers, databases) to communicate effectively with engineering.
• 3 years of experience working in an Agile product development environment.
• A high level of collaboration with the ability to manage expectations across business and technical stakeholders.

Why Work at UniGroup

• Competitive compensation and a comprehensive benefits package.
• Medical, dental, and vision insurance with multiple plan options.
• 401(k) retirement plan with company match.
• Paid time off, company holidays, and paid parental leave.
• Learning and development opportunities, including technical skill growth and mentorship.
• A collaborative, team-oriented culture that values curiosity, accountability, and continuous improvement.
• The opportunity to contribute to enterprise-scale systems that support a nationwide network of agents and customers.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.

Diversity, Equity, and Inclusion

We foster diversity, in part, by imposing a strict policy of non-discrimination. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here.