Product Owner

Work arrangement: On-site

About the Role

We’re looking for a Product Owner who thrives at the intersection of business needs, user experience, and technical execution. In this role, you’ll serve as the subject matter expert for a defined set of products and users, working closely with an Agile development team to deliver meaningful enhancements and long-term value. You’ll own the team backlog, manage intake and prioritization, and ensure that tactical work aligns with broader domain and organizational strategy. This is a highly collaborative role that requires strong communication, analytical thinking, and a passion for continuous improvement.

Responsibilities

• Serve as the subject matter expert and emerging leader within your product space, with hands-on exposure to Agile methodologies.
• Ensure team-level planning and road mapping align with domain strategy and organizational goals.
• Partner with Product Managers and Senior Product Owners to document business and functional requirements for new features, enhancements, and release notes.
• Participate in all Agile ceremonies, ensuring high-quality story creation, backlog maintenance, and prioritization.
• Support cross-functional project planning, track progress, and maintain clear communication across all participants.
• Maintain a continuous feedback loop with customers, agents, users, and stakeholders throughout product launch and lifecycle.
• Act as the daily point of contact for both the development team and business stakeholders.
• Facilitate testing, documentation, and training sessions for ITSC and other supporting teams ahead of major releases.
• Manage all intake and triage activities across multiple systems.

Requirements

• Bachelor’s degree in Information Systems or equivalent professional experience.
• Minimum of 1+ years of experience as a Product Owner or Business Analyst.
• Ability to translate API capabilities into user stories, acceptance criteria, and clear functional requirements.
• Basic understanding of backend systems (microservices, service layers, databases) to communicate effectively with engineering.
• 3 years of experience working in an Agile product development environment.
• High collaboration with the ability to manage expectations across business and technical stakeholders.

Benefits

• Competitive compensation and a comprehensive benefits package.
• Medical, dental, and vision insurance with multiple plan options.
• 401(k) retirement plan with company match.
• Paid time off, company holidays, and paid parental leave.
• Learning and development opportunities, including technical skill growth and mentorship.
• A collaborative, team-oriented culture that values curiosity, accountability, and continuous improvement.
• The opportunity to contribute to enterprise-scale systems that support a nationwide network of agents and customers.

Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.