Product Owner

About the role

The Product Owner leads the vision, development, and continuous improvement of Sun's AWS platform by enhancing cloud-based capabilities to support scalable, secure, and high-performing digital solutions across the organization. This individual shapes the product roadmap, prioritizes development efforts, and ensures AWS services and cloud products deliver measurable value to stakeholders.

Responsibilities

• Define, communicate, and prioritize product roadmaps, feature enhancements, and release plans based on customer insights, business goals, stakeholder input, and technology trends.
• Gather and translate feedback from residents, business stakeholders, and internal users into actionable product features and requirements.
• Work closely with the business analyst and development team in an agile environment to ensure clear requirements and timely delivery of features.
• Partner with UX/UI designers to deliver intuitive and elegant digital experiences.
• Serve as a subject matter expert and champion for portal functionality and digital resident engagement within the company.
• Monitor usage metrics, user feedback, and market trends to inform ongoing enhancements and innovations.
• Continuously advance AWS platform capabilities to improve reliability, scalability, and operational efficiency across systems.
• May expand responsibilities to lead additional cloud initiatives, such as platform modernization, data infrastructure, or AI/ML enablement on AWS.
• Other duties as assigned.

Requirements

• Bachelor's Degree in Business, Computer Science, or a related field (Required).
• 5 years of experience as a Product Owner, Product Manager, or related role in digital product development (Required).
• Experience working with cloud platforms, especially AWS services (e.g., EC2, S3, Lambda, RDS, API Gateway) (Required).
• Proven ability to balance strategic thinking with hands-on execution.
• Familiarity with web and mobile app development and platform best practices (iOS).
• Excellent skills in requirements gathering, road mapping, user story creation, and agile development.
• Strong collaboration skills with the ability to influence cross-functional teams without direct authority.
• Adept at interpreting analytics and customer feedback to drive product decisions.
• Familiarity with integration points between AWS and enterprise systems such as ERP, data platforms, and internal applications (Preferred).
• Understanding of secure portal login experiences, digital payment tools, self-service workflows, and use of Artificial Intelligence (AI) to enhance user experience (Preferred).

Benefits

• Comprehensive Medical and Prescription coverage with 4 plan options.
• Comprehensive Dental and Vision Plans.
• On-Site Fitness Center.
• Voluntary Health and Dependent Care Reimbursement Accounts.
• Life, Accidental Death & Dismemberment Insurance and Dependent Life.
• Short and Long-Term Disability Coverage.
• 401(k) Plan with Sun matching contribution.
• Employee Assistance Program.
• Identity Theft Insurance.
• Legal Assistance Plan.
• Pet Insurance.
• Tuition Reimbursement program providing financial support to team members who further their formal education.
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation.
• Team Member Perks & Discounts program with hundreds of discounts on travel, merchandise, mobile phone service, and more.
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child.
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement, and pay for jury duty.

This position is located in the Metro Detroit, Michigan market.