Product Owner

About the role

The Product Owner will lead and own the vision, roadmap, and delivery of scalable software platforms and solutions, ensuring alignment to business objectives, partner growth goals, and customer experience priorities.

Responsibilities

• Serve as the voice of the customer, own the vision, strategy, roadmap, and backlog for software platforms and solutions.
• Facilitate intake, prioritization, governance, and cross-functional decision-making to align stakeholders and maintain delivery momentum.
• Lead product discovery with stakeholders, users, and cross-functional teams to identify opportunities, validate needs, and define scalable platform capabilities.
• Define high-quality business requirements, user stories, acceptance criteria, and success measures that enable efficient execution and strong delivery outcomes.
• Drive the design and evolution of reusable platform capabilities while balancing standardization with configurable partner-specific needs.
• Partner closely with technical development, architecture, QA, operations, and support teams to clarify requirements, resolve issues, and deliver intuitive, scalable, and supportable solutions.
• Define, track, and communicate product KPIs, adoption metrics, and business value measures to guide prioritization and continuous improvement.
• Coordinate dependencies, risks, and release readiness across teams, systems, vendors, and partner stakeholders.
• Support rollout, change management, documentation, and ongoing optimization to drive successful adoption and long-term product value realization.

Requirements

• Bachelor’s degree in business, Computer Science, Engineering, Information Systems, or a related field.
• 7+ years of experience in product ownership, product management, business systems, or platform delivery roles, with demonstrated success leading complex, cross-functional initiatives.
• Proven experience owning and prioritizing product backlogs, writing high-quality business requirements and user stories, and defining acceptance criteria that drive strong delivery outcomes.
• Experience with platform-based products, B2B commerce, partner ecosystems, channel operations, or enterprise application software solutions supporting multiple user groups and business models.
• Strong understanding of Agile product delivery, backlog management, release planning, and stakeholder governance.
• Demonstrated ability to translate strategy into executable roadmaps and detailed requirements while maintaining focus on customer value and measurable results.
• Excellent communication, facilitation, and influencing skills, with the ability to work effectively across business and technology teams.
• Strong analytical and problem-solving skills, including experience using data and metrics to drive prioritization and continuous improvement.

Qualifications

• Bachelor’s degree in business, Computer Science, Engineering, Information Systems, or a related field.
• Advanced degree in Business, Technology, or a related field preferred.
• Experience with integrations, workflow-driven platforms, and scalable process design preferred.
• Experience supporting partner-facing, channel, or marketplace platforms in a multi-partner environment preferred.
• Relevant certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager, or equivalent preferred.

Skills

• Strategic thinking and execution.
• Agile methodologies and product delivery.
• Customer-centric approach.
• Collaborative leadership.
• Data-driven decision making.

Benefits

• Medical/dental/vision coverage.
• Lifetime life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off annually (prorated for date of hire).
• 10 paid company holidays.

Pay

$120,000 - $130,000 per year, actual salary based on experience and qualifications.

Schedule

Full-time position based in Greenville, SC HQ.