Product Owner

About the role

This strategic leader is responsible for discovering and delivering technology products that solve real user problems in ways that are valuable, usable, feasible, and aligned with ministry objectives. The Product Owner drives product discovery, vision, and delivery in close partnership with design, development, QA, and stakeholders.

Responsibilities

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
• Own and refine the product backlog by creating, sequencing, and prioritizing user stories based on ministry value, user insights, and strategic objectives.
• Ensure all backlog items are well-defined, include clear acceptance criteria, and deliver maximum business and user value.
• Evangelize the product internally and externally by building strong relationships with business users and stakeholders.
• Conduct discovery to deeply understand user needs and ensure feedback is continuously integrated into the product roadmap and backlog.
• Mentor and guide the Product Business Analyst to ensure high-quality requirements gathering, user story development, and stakeholder analysis, aligning the analyst's work with product vision and backlog priorities.
• Partner with UI/UX, QA, and development teams throughout sprints to provide ongoing feedback, clarification, and strategic direction.
• Accept or reject work based on alignment with user needs and quality standards, and redirect sprints when product goals or strategy shift.
• Lead and participate in planning activities, including sprint planning, stand-ups, retrospectives, demos, and release planning, to ensure consistent alignment between team execution and product vision.
• Provide regular progress updates to IT leadership and clearly communicate status to stakeholders for transparency and shared understanding.

Qualifications & Experience

• Bachelor's degree in a related field and 5 or more years of related experience.
• Thorough knowledge of the software development lifecycle (SDLC), including Agile methodologies.
• Comprehensive knowledge of customer-facing and data-centric digital products, particularly those supporting constituent management, engagement, or fundraising activities.
• Strong knowledge of relational databases and enterprise systems, with the ability to analyze data structures and support data-driven decision-making.
• Prior proven ability to work independently and thrive as a collaborative team member.
• Comprehensive knowledge of software testing practices and techniques, including acceptance criteria, defect triage, and quality assurance processes.
• Comprehensive knowledge of customer-facing and data-centric digital products.
• 12 credit hours of college-level Biblical Studies (strongly preferred).