Product Owner

About the role

Candidates must be located in the United States or Canada.

Key Responsibilities

• Backlog Ownership & Execution
• Own and maintain a well-groomed, prioritized backlog for the Case & Notifications teams, ensuring stories are always ready for the next sprint.
• Write clear, detailed user stories, acceptance criteria, and edge-case definitions that give engineers everything they need to build with confidence.
• Partner with engineering leads to sequence work in a way that manages dependencies, reduces risk, and maximizes delivery throughput.
• Track sprint-level commitments, flag blockers early, and drive resolution so that sprint goals are consistently met.
• Requirements Translation & Refinement
• Receive prioritized product direction from Product Management and translate it into granular, implementation-ready requirements.
• Facilitate regular refinement sessions with engineers to surface technical questions and close ambiguity before work begins.
• Maintain traceability between high-level product goals and individual tickets so the team always understands the "why" behind each piece of work.
• Document decisions, assumptions, and out-of-scope items to prevent scope creep and reduce rework.
• Agile Delivery & Sprint Management
• Facilitate and participate in sprint ceremonies - planning, daily stand-up, review, and retrospective - ensuring they are efficient and outcome-focused.
• Monitor sprint health in real time and proactively manage scope adjustments when unexpected complexity or blockers arise.
• Ensure shipped features meet the acceptance criteria defined at story creation.
• Contribute to release planning by providing accurate delivery forecasts and communicating risks to stakeholders in a timely manner.
• Cross-functional Collaboration
• Act as the day-to-day point of contact between the Case & Notifications teams and adjacent teams - including Customer Success, Operations, and other teams.
• Attend and contribute to broader product planning forums, representing the execution perspective of the squad.
• Surface delivery constraints and technical debt implications to Product Management so that strategic prioritisation decisions are made with full context.
• Support go-to-market readiness by collaborating with Customer Success and Marketing on release notes, training materials, and rollout sequencing.
• Quality, Metrics & Continuous Improvement
• Define and track squad-level delivery metrics (cycle time, defect escape rate, sprint goal achievement) and use them to drive targeted improvements.
• Champion a culture of quality within the team by advocating for adequate testing, well-defined acceptance criteria, and clean technical practices.
• Facilitate retrospectives that yield concrete, measurable process improvements sprint over sprint.
• Monitor post-release behaviour of Case & Notifications features alongside Customer Success and feed actionable insights back to the squad.

The Ideal Candidate

• 3-5+ years of professional experience as a Product Owner.
• Bachelor’s degree in a technical, business, or related field, or equivalent practical experience.
• Proven experience as a Product Owner or in a similar execution-focused delivery role within a software R&D team.
• Solid understanding of agile methodologies (Scrum, Kanban) and hands-on experience running sprint ceremonies.
• Strong ability to write precise, unambiguous user stories and acceptance criteria that engineering teams can act on immediately.
• Demonstrated skill in breaking down large product initiatives into well-sequenced, sprint-ready backlog items.
• Excellent communication skills - able to translate between the language of product strategy and engineering implementation.
• Experience working within or alongside a healthcare or safety-focused technology product is a plus.

Why Join Us?

• Competitive compensation package, including but not limited to:
• A mission-driven company culture
• Fully remote
• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• 401k Program
• Monthly Education, Well-being & WFH stipends
• Non-accrual PTO
• Growth Potential
• Company Retreats
• Medical & Family/Parental Leave

About SafelyYou

SafelyYou is working to ensure the highest-quality care for seniors in any care setting, anywhere in the world, driven by proven AI, unmatched clinical expertise, and an immeasurable passion for caregiving.