Product Owner

About the role

Partnering with a leading life insurance organization on their search for Product Owners with strong Absence experience to support a major Benefits portal transformation. This is an opportunity to join a strategic programme focused on delivering a new customer and claimant portal experience, working closely across Product, Engineering, UX and Claims. The initial focus will be on delivering an MVP for the Absence experience, before expanding across the broader Benefits portfolio.

Responsibilities

• Driving delivery across a new customer-facing digital portal experience for Absence
• Working closely with Product, Engineering, UX and Claims teams to translate business and user needs into effective digital solutions
• Supporting the delivery of complex digital products and large-scale programmes across Absence, Claims and front-end customer experiences
• Partnering with stakeholders to gather requirements, identify gaps and drive clarity in a fast-moving and sometimes ambiguous environment
• Working closely with UX to ensure requirements and technical solutions translate into an effective end-user experience

Requirements

• Direct experience across Absence / Leave Management / FMLA

Qualifications

• Comfortable operating in the detail of complex programmes
• Able to work autonomously across multiple stakeholders
• Strong experience delivering customer-facing digital products or portals

Skills

• Collaboration with Product, Engineering, UX and Claims teams
• Stakeholder partnership and requirements gathering
• UX alignment to ensure effective end-user experience

Benefits

• Fully Remote
• Long-term contract
• Major Benefits transformation programme
• Initial focus on Absence / Leave experience
• Strong expectation of longer-term demand within the team