Product Owner

Job Description Summary

ModMed is looking for a dedicated Product Owner to serve as a primary subject matter expert for our ePrescribing (eRx) team. In this role, you will bridge the gap between technical requirements and product strategy, ensuring that our EMA suite of products remains at the forefront of the industry. You will collaborate closely with Product Management, internal engineering teams, and external partners to drive innovation, resolve complex issues, and maintain rigorous regulatory compliance. Your Role

• Serve as the definitive ePrescribing (eRx) product resource for cross-functional ModMed teams, providing guidance on product functionality and workflows.
• Partner with Product Management to develop, scope, and manage ePrescribing initiatives that address customer needs, industry shifts, and value-add opportunities.
• Analyze and engage with internal teams to identify, debug, and resolve product-related issues reported by customers, solution partners, and internal stakeholders.
• Participate in periodic partner conversations to stay informed on current industry issues and evaluate value-add solutions offered by external vendors.
• Monitor Key Performance Indicators (KPIs) to ensure that eRx features are delivering tangible value to both the business and our customers.
• Proactively identify and communicate new certification requirements (including DEA, ONC, and Cures Act) to ensure our products remain fully compliant with federal regulations.

About the role

ModMed is a company founded in 2010 by a practicing physician and a successful tech entrepreneur. We take a radically different approach by hiring doctors and teaching them how to code, resulting in an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

Responsibilities

• Serve as the definitive ePrescribing (eRx) product resource for cross-functional ModMed teams, providing guidance on product functionality and workflows.
• Partner with Product Management to develop, scope, and manage ePrescribing initiatives that address customer needs, industry shifts, and value-add opportunities.
• Analyze and engage with internal teams to identify, debug, and resolve product-related issues reported by customers, solution partners, and internal stakeholders.
• Participate in periodic partner conversations to stay informed on current industry issues and evaluate value-add solutions offered by external vendors.
• Monitor Key Performance Indicators (KPIs) to ensure that eRx features are delivering tangible value to both the business and our customers.
• Proactively identify and communicate new certification requirements (including DEA, ONC, and Cures Act) to ensure our products remain fully compliant with federal regulations.

Requirements

• Bachelor's degree preferred.
• Strong working knowledge of our proprietary software (EMA), specifically those modules that interact with eRx workflows, or 2+ years of business analyst/product owner experience with an EMR company.
• Understanding of healthcare regulatory bodies and standards (NCPDP, Surescripts, DEA, ONC, Cures Act) is preferred.
• Proven ability to debug complex product issues and collaborate with technical teams on long-term resolutions.
• Experience generating metrics and translating data into actionable business insights.
• A knack for creative thinking when scoping new capabilities and navigating the constraints of healthcare technology.
• Excellent communication skills with the ability to lead "Initiative" discussions across various departments.

Skills

• Bachelor's degree preferred.
• Strong working knowledge of our proprietary software (EMA), specifically those modules that interact with eRx workflows, or 2+ years of business analyst/product owner experience with an EMR company.
• Understanding of healthcare regulatory bodies and standards (NCPDP, Surescripts, DEA, ONC, Cures Act) is preferred.
• Proven ability to debug complex product issues and collaborate with technical teams on long-term resolutions.
• Experience generating metrics and translating data into actionable business insights.
• A knack for creative thinking when scoping new capabilities and navigating the constraints of healthcare technology.
• Excellent communication skills with the ability to lead "Initiative" discussions across various departments.

Benefits

ModMed offers a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits,
• Flexible Spending Account,
• Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch,
• treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Pay

Compensation is commensurate with experience.

Schedule

The position is available on a hybrid schedule within our Boca Raton, FL headquarters.