Product Owner

Key Responsibilities

• Own and manage the product backlog, including feature definition, prioritization, acceptance criteria, and release readiness
• Partner with business stakeholders to understand goals, pain points, processes, and success metrics
• Translate business requirements into user stories, workflows, functional requirements, and delivery plans
• Work closely with engineering, UX, data, security, and infrastructure teams to deliver reliable and scalable technology solutions
• Clarify requirements, answer team questions, and make timely product decisions throughout the delivery lifecycle
• Define and track product KPIs, adoption metrics, operational performance, and user feedback
• Serve as the primary product liaison between technical teams and business users
• Participate heavily in QA of tickets completed by the Engineering team

Qualifications

• Minimum of 3 years experience required
• Experience as a Product Owner, Business Analyst, Product Manager, or similar technology delivery role
• Strong understanding of Agile/Scrum delivery practices
• Excellent communication skills with both technical and non-technical audiences
• Strong analytical, prioritization, and problem-solving skills
• Experience working with software development teams, enterprise platforms, APIs, data systems, or digital products
• Ability to balance stakeholder needs, technical constraints, business value, and delivery timelines
• Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Figma, or similar platforms

Preferred Qualifications

• Certified Scrum Product Owner, SAFe POPM, or related Agile certification
• Experience with enterprise technology, SaaS platforms, cloud services, CRM, ERP, analytics, or workflow automation
• Background in user experience, process improvement, data analysis, or systems implementation