Product Owner

Location: Austin, TX (Hybrid) • Job ID: 3056522

About the role

This organization is seeking an experienced Product Owner to support a major enterprise-wide redesign of its customer-facing digital experience. The professional in this role will serve as the primary bridge between business stakeholders and technology teams, gathering business requirements and translating those needs into detailed technical requirements. Operating in a fast-paced environment with an aggressive delivery timeline, the successful candidate must ramp quickly, work independently, and produce high-quality requirements for development teams to execute. The position involves direct collaboration with front-end, middleware, and back-end development teams to consolidate multiple product portfolios into a unified digital experience across web and mobile platforms.

Responsibilities

• Gather, analyze, and document detailed business requirements, translating business needs into clear technical and functional requirements for IT teams.
• Serve as the primary liaison between business stakeholders and technology teams, presenting requirements directly to development teams and answering technical and business questions throughout delivery.
• Support customer-facing digital products across web and mobile platforms throughout the entire product lifecycle.
• Partner with front-end, middleware, and back-end development teams, as well as UX/design resources, to ensure the customer experience aligns with business requirements.
• Support digital experiences spanning customer acquisition, onboarding, servicing, payments, and collections.
• Help consolidate multiple existing customer experiences and product portfolios into a unified digital experience.
• Produce complete, accurate requirements documentation that enables development teams to move quickly.
• Navigate ambiguity and changing priorities while maintaining aggressive delivery timelines.

Requirements

• Five to seven plus years of Product Owner, Product Management, or closely related experience.
• Proven experience working directly with software development, technology teams, and supporting products across the full technology stack, including front-end, middleware, and back-end teams.
• Strong experience gathering and documenting complex business requirements, translating business requirements into technical requirements, and supporting customer-facing web and mobile applications.
• Strong stakeholder management, presentation, communication, and documentation skills.

Preferred Qualifications

• Experience in FinTech, banking, consumer lending, or the credit card industry.
• Experience supporting credit card customer journeys, including acquisition, onboarding, servicing, payments, and collections.
• Experience supporting major digital transformation or platform consolidation initiatives.
• Experience partnering closely with UX/UI or customer experience teams.
• Experience working with React-based web products.

Work Environment

This role operates within a requirements-driven and structured environment, where Product Owners are responsible for delivering comprehensive requirements packages to IT teams before development begins. The professional should be comfortable with limited traditional Scrum ceremonies, less emphasis on sprint planning, and a heavy emphasis on upfront requirements quality and completeness. The delivery schedule is accelerated to meet tight deadlines.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans offering an optional layer of financial protection.
• Employee Stock Purchase Program (ESPP).
• 401(k) program with eligibility typically within 30 days of start; company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants addressing benefits and resource questions.
• Certified Career Coach access.