Product Owner

About the role

Remote Product Owner role supporting a federal program requiring U.S. citizenship and ability to obtain/maintain a Public Trust clearance. The Product Owner defines, prioritizes, and delivers product capabilities that provide measurable business value, serving as the voice of the customer and translating business needs into a clear product vision and actionable backlog for Agile delivery teams in a SAFe environment.

Responsibilities

• Own and manage the product backlog, ensuring stories, features, and enablers are clearly defined, prioritized, and aligned with business objectives.
• Translate customer needs, business requirements, and strategic goals into actionable user stories with detailed acceptance criteria.
• Collaborate with the Product Manager to define product vision, goals, roadmap, and release priorities.
• Partner with stakeholders, business owners, customers, and technical teams to gather feedback and continuously refine product requirements.
• Lead backlog refinement sessions and ensure work items are ready for development.
• Prioritize backlog items based on business value, customer impact, technical dependencies, and organizational goals.
• Serve as the primary liaison between business stakeholders and Agile delivery teams.
• Participate in Program Increment (PI) Planning, Sprint Planning, Reviews, Retrospectives, and other SAFe ceremonies.
• Validate delivered functionality against acceptance criteria and business objectives.
• Monitor product performance, customer feedback, and key metrics to identify opportunities for continuous improvement.
• Utilize data analysis and user feedback to make informed product decisions and prioritize enhancements.

Requirements

• U.S. citizenship and ability to obtain/maintain a Department of Defense security clearance (Public Trust clearance).
• Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, or a related field.
• 5+ years of experience in Product Ownership, Product Management, Business Analysis, or a related role.
• Experience serving as a Product Owner or managing Agile product backlogs in Scrum and/or SAFe environments.
• Strong understanding of Agile methodologies, including Scrum and Scaled Agile Framework (SAFe).
• Proven experience defining and prioritizing product backlogs, user stories, and acceptance criteria.
• Experience using Jira and Confluence for backlog management, product planning, and requirements tracking.

Preferred Qualifications

• SAFe Product Owner/Product Manager (POPM) Certification or other Agile Product Ownership certification.
• Experience in healthcare IT and knowledge of regulatory requirements such as HIPAA.
• Experience supporting programs, initiatives, and standards for federal healthcare agencies.
• Experience with fraud, waste, and abuse detection systems, healthcare analytics, or government-sponsored healthcare programs.
• Strong understanding of product metrics, outcome-based delivery, and value-driven prioritization.
• Experience with process modeling and collaboration tools such as Visio, Lucidchart, or Mural.

Skills

• Product backlog management
• User story creation and acceptance criteria
• Agile (Scrum, SAFe) methodologies
• Jira and Confluence
• Stakeholder collaboration
• Data analysis and user feedback
• PI Planning and SAFe ceremonies

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) available on HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8