Product Owner

About the role

This role focuses on enhancing web and mobile customer experiences, expanding self-service payment capabilities, and supporting a Salesforce-driven service ecosystem.

Responsibilities

- Enhance web and mobile customer experiences - Expand self-service payment capabilities - Support a Salesforce-driven service ecosystem

Requirements

- 3–5+ years of product management, product development, or product operations experience supporting customer-facing digital products - 2+ years of experience in payments systems, financial services, or lending/finance platforms - 2–4+ years of experience writing user stories, acceptance criteria, and managing Agile/Scrum ceremonies - 2–4+ years of experience working cross-functionally with engineering, QA, UX, and business stakeholders - 1–3+ years of experience managing product backlogs, prioritization, and roadmap planning - Strong experience supporting UAT, including test script creation, execution, and defect triage - Excellent communication and stakeholder engagement skills across both business and technical teams

Preferred Skills & Experience

- SAFe Agile certification (or similar Agile/Product Owner certification) - Experience with Salesforce platform (Salesforce Admin or related certification preferred) - 2–4+ years of experience supporting CRM-driven digital ecosystems or customer service platforms - Experience with mobile applications, including product launch and post-launch support - 1–3+ years of experience in data analysis, metrics tracking, and data-driven decision making - Experience supporting production environments, including incident management, SLAs, and vendor coordination - Background working with customer communications platforms (email, SMS, messaging, or marketing cloud tools)

Qualifications

- Bachelor’s degree (BA/BS) required - Agile certification (Certified Scrum Product Owner, Scrum Master, or SAFe Agile preferred) - Salesforce certification preferred; or ability to obtain Salesforce Administrator certification within the first year

Benefits

- Medical, dental, vision, life, disability, and other insurance plans - ESPP (employee stock purchase program) - 401K program with company match - HSA (Health Savings Account on the HDHP plan) - SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions - Corporate discount savings program and other discounts - On-demand training program, certification prep, and access to technical and leadership courses/books/seminars - Certification discounts and other perks to associations like CompTIA and IIBA - Dedicated customer service team for benefits and other resources

Pay

$40-$67.2/hour

Schedule

Onsite 4 days per week

Contact

For more details about Everforth Apex, click here. For ADA accommodations, contact the Benefits Department at [email protected] or 804-523-8228. For information on application process, visit [here](https://www.apexsystems.com/privacy-policy).