Product Owner - AI Products & Strategy

Duties

• Oversee platform products and governance of internal ServiceNow implementation and strategize AI Implementation.
• Define Product Strategy and Vision for Platform App: Interact closely with business stakeholders, product team, Analyze and incorporate market trends to define quarterly roadmap for execution
• Present the vision to execs and leadership team and get their sponsorship by showing the value and potential ROI on the investment
• Collaborate with various stakeholders and drive user-centered design that needs no manual or training to use and build apps
• Drive day-to-day development decisions representing the "voice of the customers"
• Create strategies for the products
• Drive adoption of the product and track adoption metrics, present the product performance in monthly product reviews with leadership
• Absorb stakeholder feedback to refine future iterations / enhance products
• Assure a level of quality, focusing primarily on fitness for use

Skills

• BA/BS or an equivalent combination of education and/or experience
• 5+ years of experience fielding software systems as a software developer and at least 3+ years of experience designing software systems as a software architect
• 3 or more years of project management experience, including managing budgets, schedules, and challenging project stakeholder dynamics
• Certified SAFe Product Owner / Product Manager (SAFe 4.0 at a minimum ideally 5.0 or newer)
• Familiarity with Agile software development in JavaScript, React.js, Node.js, C# and .Net Core are preferred