Product Operations Mgr II

About the role

The role is responsible for managing a collection of related Commerce-led features or portions of key products. This role requires in-depth product management knowledge and the ability to work independently, with minimal guidance.

Responsibilities

• Coordinate day-to-day execution, influence team decisions, and provide informal guidance to junior team members.
• Create clear documentation and manage stakeholder interactions.
• Plan and manage the execution of multiple features, prioritize tasks, manage backlogs, and ensure quality launches.
• Analyze trade-offs, hit sprint goals, and drive measurable product outcomes such as feature adoption and metric improvements.
• Communicate effectively with cross-functional teams.
• Manage stakeholder interactions.
• Ensure alignment with business and legal requirements from internal teams.
• Drive technical implementations working with engineering teams to improve development and create a more engaging global Disney+ product.
• Enable tools and efficiencies that allow all processes and systems to run on time and smoothly.
• Resolve blockers in other teams to move forward.
• Help core product teams, designers, and engineers recognize international requirements to create a culturally and linguistically appropriate product.
• Provide up-to-date visibility and communication for large projects, as well as progress for team goals.

Requirements

• 3+ years of experience in Product Management and within the Globalization/Localization Product field.
• BA or MA in an area related to international product management, localization, project management, or a related field is preferred.
• Track record of managing and releasing complex and high-quality globalized products in collaboration with core product teams.
• Knowledge of globalization best practices and internationalization requirements.
• Background establishing process, supporting teams, developing relationships, and managing end-to-end for multiple localization programs.
• Excellent communication skills, both written and verbal, with experience interacting with senior leadership.
• Self-starter, self-motivated, and outcome-oriented individual who seeks ownership and accountability.

Qualifications

• Passionate and enthusiastic about excellence and attention to detail.
• Deep understanding of translation management systems (TMS), computer-assisted translation (CAT) tools, and automation technologies.
• Proven experience in integrating GenAI, Neural Machine Translation (NMT), and LLMs into localization pipelines and content workflows.