Product Marketing Operations Analyst

About the role

A foundational steward of product marketing systems and customer-facing information governance, ensuring that assets, data, and workflows are structured, reliable, discoverable, and consistently used across the team. Builds analytical and insights capabilities by synthesizing secondary research, voice-of-customer inputs, and go-to-market (GTM) performance data to support product marketing decisions.

Responsibilities

• Own and maintain the Product Marketing operating rhythm that aligns product development process (PDP) phase-gate touchpoints with planning, execution and review cycles
• Document, maintain, and continuously improve Product Marketing processes, playbooks, templates and governance standards
• Support consistent adoption of tools, workflows and standards across the Product Marketing team
• Reinforce single-source-of-truth behaviors across systems by defining how product marketing information is created, stored, updated and used
• Design and maintain AI-ready knowledge systems, including structured repositories, metadata standards, and information architecture
• Support Partner cross-functionally to help clarify and maintain shared definitions for sales funnel and GTM performance metrics
• Synthesize inputs into clear, structured insights that inform messaging, priorities, and Product Marketing discussions, connecting research, VOC and performance data
• Help the team move from ad-hoc AI usage to intentional, governed, and value-driven adoption

Requirements

• Education: Bachelor's degree in Marketing, Business, Analytics or related field
• Experience: 1+ years of experience building, configuring, or learning to build AI-powered workflows, automations, internal tools or agents to improve systems and workflows to improve operational efficiency and scale

Qualifications

• Minimum travel: 0-10%
• Work Schedule: Hybrid role based in Menasha, WI, with team members onsite 1–3 days per week to support collaboration and connection. Core hours are typically between 7:00 AM and 5:00 PM, Monday through Friday.

Benefits

We offer a degree of flexibility to ensure team members can successfully meet the responsibilities of their role while maintaining balance. Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.