Product Manager - Vice President

About the role

You will shape the future of product innovation as a core leader in Business Banking, driving value for customers, guiding successful product launches, and exceeding expectations. As an integral part of the team, you will innovate new product offerings and lead the end-to-end product life cycle, acting as the voice of the customer to develop profitable products that deliver customer value.

Responsibilities

• Actively work to gain a deep understanding of intricate business challenges and processes.
• Develop a product strategy and product vision that delivers value to customers.
• Lead discovery and use-case prioritization: identify high-value AI opportunities, size impact/feasibility, and maintain a ranked use-case pipeline.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Ensure the product meets policy/regulatory expectations; manage issues, operational risk, and audit readiness.
• Provide cross-functional stakeholder leadership: align business, operations, technology, risk, legal, compliance, and data governance; communicate trade-offs and decisions clearly.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Ability to work on tasks and projects through completion with limited supervision. Passion for detail and follow-through.
• Effective verbal and written communication skills with technical and business audiences.
• Hands-on experience developing and deploying Data Science and ML capabilities in production at scale.

Preferred Qualifications

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Good understanding of AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine-tuning, RAG, MCPs, and agentic frameworks.
• Experience defining robust evaluation sets and leading teams through quantitative and qualitative evaluations and iterations to achieve reliable, high-quality delivery.
• Proven track record of delivering and launching successful products at scale.

Benefits

• Comprehensive health care coverage, including on-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Pay

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

About the team

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run, and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.