Product Manager, Technical - AI Enablement

About the role

This role owns the AI enablement product on the Adoption & Experience team — how T-Mobile employees actually get productive on the enterprise's GenAI tools and agents. You'll own the curriculum and learning paths that move employees from AI-aware to AI-capable, the rollout communications that land every tool launch and change, and the program that keeps the champion network active. Because the tools are technical and change fast, you'll need enough fluency in how the AI tooling and agents work to build enablement that lands with both technical and non-technical audiences. You'll treat training and communications as a product — roadmap, backlog, usage measurement, and continuous improvement driven by adoption data — and you'll partner with HR Learning & Development on delivery while owning the AI-specific content and experience.

Responsibilities

• Own the AI enablement product end to end: vision, roadmap, and backlog for training, curriculum, learning paths, and communications across the enterprise's GenAI tools and agents.
• Design and maintain curriculum and learning paths that make technical and non-technical employees productive on GenAI tools, refreshing content as tools and agent capabilities change.
• Plan and run rollout communications for AI tool launches, feature changes, and standards updates, coordinating content owners across APEX and partner organizations.
• Operate the champion network program: recruitment, activation, content, and the feedback loop from champions into the enablement roadmap.
• Measure adoption and enablement effectiveness through usage reporting and employee feedback, and drive continuous improvement of enablement content.
• Responsible for other duties/projects as assigned by business management as needed.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required). Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience.
• 3+ years experience in hands-on technical role writing production code, solution engineering, or technical architecture in large scale company/application/product environment (Required).
• 5+ years of relevant Product Management experience in an agile software product development environment (Required).

Skills

• Agile SDLC (Required)
• Analytical Thinking (Required)
• Backlog Management (Required)
• Customer-Focused (Required)
• Product Management (Required)
• Product Requirements (Required)
• Product Specifications (Required)
• Solution Architecture Design (Required)
• Stakeholder Management (Required)
• Technical Design Documentation (Required)

Preferred Certifications

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)
• Other Technical Certification

At least 18 years of age. Legally authorized to work in the United States.

Pay

Total Target Cash Earnings Opportunity: $118,910 - $214,360. National Base Pay Range: $103,400 - $186,400. The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

Benefits

Full and part-time employees have access to the same benefits when eligible. Benefits include:

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Employee stock grants and employee stock purchase plan
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually)
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, and long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Commuter and transit programs
• Free, year-round money coaches