Product Manager (Project Hire)

The Walt Disney Company (TWDC) is a world-class entertainment and technological leader, uniting endeavors from theme parks and resorts to sports, news, movies, and more with a commitment to creating and delivering unforgettable experiences.

About The Role

The Product Manager role is a member of the Technology team responsible for leading the strategic direction of digitally led initiatives within Disney Experiences. This includes product strategy, concept development, defining, and implementing initiatives in collaboration with key partners. The role involves working closely with operations, design, analytics, development, and executive teams to bring products to market and grow business opportunities. A successful candidate will be highly analytical, work effectively in a matrixed organization, and synthesize technologies into high-quality products and applications.

About The Team

The Travel Trade and Groups Sales Platforms team within Disney Experiences Technology & Digital enables business growth through digital products supporting product distribution, group sales, and partner commerce. The team is responsible for technology solutions powering travel agent bookings, wholesale distribution, group and event sales, digital marketing, and third-party connectivity across Walt Disney World, Disneyland Resort, Disney Cruise Line, and Disney Signature Experiences.

This is a 30-month Project Hire position with no guarantee of permanent placement.

Responsibilities

• Assist with full life-cycle development of technology- or data-based products and experiences, from ideation through delivery.
• Support teams in defining product strategies and roadmaps, translating technical requirements into functional capabilities.
• Collaborate with engineering, UX, marketing, sales, and business partners to ensure cross-functional alignment.
• Contribute to the end-to-end product lifecycle, including initiation, solution definition, development, launch, and continuous delivery.
• Support the design, enhancement, and integration of software features or third-party solutions.
• Participate in the development of cross-platform applications connecting multiple systems.
• Conduct preliminary research, assist with hyper-care support, and measure product KPIs.
• Investigate bugs and optimize frameworks for scalability, performance, and user experience.
• Partner with engineering teams to address challenges related to new technologies, user-centric design, solution testing, and architecture.
• Contribute to the creation of user and buyer personas, value propositions, and analysis of metrics and session behavior.
• Apply knowledge of innovative digital technologies within the product space.
• Continue learning about Lodging, Travel Trade, and Group Sales product and technology ecosystems.
• Stay current with emerging technologies and industry trends.

Requirements

• Minimum 3 years of related work experience.
• Troubleshooting skills, ability to determine impacts, resolve complex issues, and exercise good judgment in stressful situations.
• Comfortable working in an agile environment.
• Technical proficiency: Agile/Scrum, UX principles, software lifecycle, product KPIs.
• Proficient in Content Management Systems and open to learning new technologies.
• Ability to interpret data and user insights to support product decision-making.
• Familiar with product development concepts, agile practices, or software workflows.
• Capable of defining basic requirements or user stories with guidance.
• Comfortable working with cross-functional partners to move work forward.

Preferred Qualifications

• Previous experience in Dscribe or similar Content Management System.
• Previous experience with JIRA, Confluence, Airtable, Smartsheet, or similar tools.

Qualifications

Bachelor’s degree and/or equivalent work experience.

Pay

The hiring range for this position in Orlando, FL is $111,900 to $150,000 per year. The base pay offered will take into account internal equity and may vary depending on geographic region, job-related knowledge, skills, and experience. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to medical, financial, and other benefits, dependent on the level and position offered.