Product Manager, Logistics

Role

As a Product Manager on the Logistics team, you will shape the systems and experiences that power how anything gets shipped on Whatnot. This team sits at the center of the platform, and is critical to the success of every single order on Whatnot. Your work will directly impact seller success, buyer trust, and the economics of our marketplace.

Responsibilities

• Ensure that anything can be sold and fulfilled on Whatnot.
• Identify shipping options that unlock new categories, countries, and seller segments across our global marketplace.
• Achieve best-in-class shipping reliability as measured by on-time scan rates and fulfillment standards by building tools and systems that enable sellers to ship quickly and consistently.
• Improve shipping affordability and transparency by designing pricing, bundling, and carrier solutions that are simple, competitive, and easy to understand.
• Drive sustainable logistics economics by building scalable infrastructure, data systems, and user experiences that balance buyer experience, seller needs, and business outcomes.
• Partner closely with Engineering, Design, Data Science, Operations, and external partners to deliver both user-facing experiences and the underlying platform that supports logistics across Whatnot.

Requirements

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York City hubs.

Qualifications

• 7+ years of product management experience, with a track record of owning product strategy, roadmap, and execution while balancing short and long-term goals.
• Strong product judgment with the ability to balance buyer experience, seller needs, and business economics.
• Experience building or scaling complex systems that combine user experience with underlying platform or infrastructure.
• Data-driven mindset with experience defining metrics, running experiments, and using insights to drive decisions.
• Excellent cross-functional collaboration skills, with experience partnering closely with Engineering, Design, and Operations.

Skills

• Experience with shipping, fulfillment, or multi-sided marketplaces with logistics components.
• Experience in a marketplace, logistics, or systems-heavy environment.

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance to dogfood the app
• All Whatnauts are expected to develop a deep understanding of our product.
• Nice to Have Experience

Pay

$250K - $350K

Schedule

Flexible remote or in-office options available.