Product Manager - Intelligent Automation

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation. Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

About the role

As a Product Manager on the Intelligent Automation (IA) team, you will uncover problems, investigate root causes, analyze options, determine the right solution, then design and deliver the tools and features used by departments company-wide. Some of that work streamlines manual, repetitive processes, but just as often you will be building new features and capabilities. The team's toolkit centers on Salesforce, RPA, and IDP (intelligent document processing), and is expanding into other agentic AI tools. You will work closely with engineering and stakeholders across the business to scope opportunities, write clear requirements, and help carry solutions from discovery into production.

Role/Fit Specifics

• Proven track record of building simple, elegant solutions for complex business challenges
• Detail-oriented, with strong analytical and process mapping skills
• Comfortable writing clear, concise requirements, user stories, and acceptance criteria
• Curious about automation and AI technologies, and eager to build practical fluency in tools such as Salesforce, RPA platforms, IDP/document intelligence, and emerging agentic AI tools
• Effective communicator, able to translate technical concepts for business stakeholders and business context for engineers
• Organized and able to manage multiple initiatives at different stages of delivery at once
• Collaborative cross-functional partner across engineering and various departments

Responsibilities

• Partner with stakeholders across the business to understand their needs, whether that means automating a manual process or building an entirely new capability
• Write detailed user stories, acceptance criteria, and process documentation and manage a prioritized, groomed backlog in Jira
• Work with engineering to translate opportunities into scoped, buildable increments
• Own the success metrics and business outcomes of delivered features—establish KPIs, define success criteria, monitor performance, and drive iterative improvements based on data
• Participate in and help run agile ceremonies: backlog refinement, sprint planning, demos, and retros
• Document current state processes and future state automated workflows to support handoffs, training, and knowledge transfer
• Support user acceptance testing and validation of automation solutions before go-live
• Explain the "why" behind decisions and help evangelize adoption with the teams affected by the change

Requirements

• 3-5 years of experience in product management, business analysis, or a related process improvement or operations role
• Experience with, or strong interest in, automation technologies (Salesforce, RPA, IDP/document intelligence, or agentic AI)
• Bachelor's degree or equivalent work experience

Preferred Qualifications

• Practical experience with agile SDLC methodologies and tools such as Jira
• Exposure to Salesforce and RPA platforms (for example, UiPath)
• Previous experience at, or working closely with, a financial institution, fintech, or B2B payments company

Schedule

Overland Park, KS hybrid (Tue-Thu in office)

Benefits

• Competitive salary
• Paid parental leave
• Generous paid time off
• Medical, dental, vision, FSA, Life/AD&D, long and short-term disability
• 401K matching
• Employee referral program

Culture

At TreviPay, we foster a culture of critical thinking, flexible collaboration, and lifelong learning. We believe in:

• Saying yes to unique and challenging requirements
• Empowered team members are creative team members
• Our products make the customer’s day just a little bit better
• Work/life balance makes us all more effective