Product Manager III

Responsibilities

• E-commerce Roadmap Support & Product Planning
• Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives.
• Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans.
• Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators).
• Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance.
• Backlog Ownership & Agile Delivery Cadence
• Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives.
• Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners.
• Cooordinat UAT, release readiness, and launch communications for site features, merchandising updates, and product launches.
• Identify risks and trade-offs, providing clear options and impact assessments to support decision-making.
• Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce)
• Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling:
• CMs (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences
• Homepage, category pages, and inspiration content to support conversion and brand engagement
• DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling
• Metadata and tagging for improved asset discoverability and reuse
• PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering
• Syndication readiness across channels
• eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities
• Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement
• Partner with IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards.
• Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance).
• Provide reporting and insights on: Customer journeys and drop-off points. Product and category performance. Content effectiveness and merchandising impact.
• Support ongoing optimization efforts (CRO, SEO, and content strategy).
• Change Adoption & Enablement
• Develop release notes, user guides, and training materials for eCommerce and content teams.
• Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools.
• Establish feedback loops with users to continuously improve workflows and site performance.

Qualifications

• Bachelor's degree in Business, Information Systems, IT, Analytics, or equivalent experience preferred.
• Minimum of 4+ years of experience in digital product management, eCommerce product ownership, or digital platform delivery.
• Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery.
• Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels).
• Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred.
• Strong ability to translate between business (merchandising, marketing, sales) and technical teams.
• Familiarity with product data, catalog management, and content-driven commerce experiences.
• Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms).