Product Manager III

Location: Mettawa, Illinois • Hybrid (3 days in-office Tuesday–Thursday) • Contract

Responsibilities

• Oversee the strategy, performance, and continuous improvement of a defined digital Patient Relationship Management (PRM) platform area.
• Shape the end-to-end vision for user-facing experiences across multiple channels, including field services, access and reimbursement, and digital communications.
• Partner with Strategy, Business Design, Technical Product Owners, and cross-functional business stakeholders to gather requirements, prioritize enhancements, and ensure all delivered capabilities are desirable, feasible, and aligned with enterprise priorities.
• Lead sprint planning, daily standups, demos, and retrospectives for the assigned product area; coordinate discovery and delivery activities across technical, design, and business teams.
• Shape MVP (Minimum Viable Product) scope and delivery plans through hypothesis-driven planning and team experimentation.
• Proactively manage the platform lifecycle, identifying risks, blockers, or shifts in scope, and escalating them to Area Product Owners for resolution.
• Drive continuous alignment across business, compliance, and technology stakeholders; support release planning and readiness activities in collaboration with operational and technical teams to ensure seamless user experiences.

Qualifications

• Bachelor’s degree required; a technical background in Computer Science, Engineering, or a related field is preferred.
• 5+ years of experience in a technical product manager, technical product owner, or business analyst role.
• Experience working within healthcare, pharmaceutical, or highly regulated industries is strongly preferred.
• Hands-on familiarity with Agile tools such as Jira and Confluence is required.
• Prior experience with Salesforce platforms (Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud) is highly advantageous.
• Strong understanding of platform lifecycle management, cross-functional delivery, process improvement, and stakeholder management.
• Proven ability to translate complex technical concepts to non-technical stakeholders and manage multiple priorities in a fast-paced environment.
• Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is preferred.

Pay

$63 – 68 per hour

Benefits

• Medical, prescription, dental, and vision insurance
• AD&D and life insurance
• Short-term disability
• 401K plan