Product Manager II

PDQ, founded in Salt Lake City, UT, makes device management simple, secure, and efficient. IT teams use our products to reduce complexity, improve efficiency, and enhance control. Backed by TA Associates and Berkshire Partners, we uphold core values of Honesty, Ownership, Collaboration, and Improvement.

About the role

This is a hybrid role open to candidates within commuting distance of our South Salt Lake City headquarters, requiring in-office work approximately two times per week.

Responsibilities

• Identify the most important problems to solve through live customer research, market and competitor analysis, usage data, and written feedback.
• Collaborate with design to translate research into clear product requirements, ideate on design needs, and prototype solutions to move quickly without rework.
• Partner with engineering to assess feasibility, scope impact, write Product Requirement Docs and user stories, and progress features from idea to launch.
• Define and align the product roadmap for your problem space through stakeholder management.
• Work with teams outside product management to ensure smooth product positioning, messaging, and launches.
• Serve as the subject matter expert for your product, target customer, and problem space.
• Attend recurring product development meetings to track progress and unblock designers and engineers.
• Develop and report metrics to measure product health and usage.
• Improve processes around research, development, or product delivery.

Requirements

• 4+ years of experience as a product manager.
• Proven track record of launching and supporting customer-facing features or products.
• Design literacy: ability to evaluate UX quality, provide meaningful design feedback, and prototype ideas independently.
• Ownership: take responsibility, drive results, and deliver on commitments.
• Honesty: demonstrate integrity, transparency, and ethical behavior.
• Collaboration: work effectively with cross-functional teams and foster teamwork.
• Improvement: continuously seek growth, innovation, and personal development.
• Ability to identify problems and create impactful solutions.
• Experience with RMM systems or an IT background.
• Ability to present to large groups.
• Curiosity.

Benefits

• 4-day work week.
• Equity.
• Managers who champion professional development.
• 100% premium coverage for medical, dental, and vision for you and your dependents.
• 100% premium coverage for short-term disability, long-term disability, life, and AD&D insurance.
• Company match of the first 6% of employee deferrals.
• Flexible paid time off policy.
• Health Savings Account (HSA) and wellness incentives.
• Quarterly Company Values Award (team member nominated).