Product Manager - Digital Security and Identity

We're Fiserv, a global leader in Fintech and payments, moving money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers millions of times daily—quickly, reliably, and securely. From credit card swipes to mobile payments and ATM withdrawals, we're involved.

About the role

As a Product Manager in Security & Identity Management, you will shape and deliver security capabilities that protect digital experiences across online, mobile, and open banking channels. You will collaborate with analysts, user experience designers, engineering, quality assurance, clients, and internal stakeholders to define product strategy, prioritize enhancements, and drive secure, scalable identity solutions that support client and business needs.

Responsibilities

• Define and drive the product roadmap for authentication, authorization, and identity verification capabilities across digital channels.
• Partner with analysts, user experience designers, engineering, and quality assurance teams to deliver secure, scalable identity management solutions.
• Make product decisions that balance security, user experience, delivery timelines, and business value.
• Serve as a subject matter expert in identity and access management, guiding product enhancements that address evolving threats, controls, and compliance needs.
• Engage with clients and internal stakeholders to communicate product capabilities, gather feedback, and translate requirements into prioritized product outcomes.
• Support go-to-market activities by developing accurate product documentation, including security white papers, implementation guides, and compliance checklists.
• Analyze market trends, threat intelligence, regulatory developments, and product performance metrics to inform strategy and continuous improvement.

Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Requirements

• 4+ years of experience in product management, including delivering software or platform capabilities in cybersecurity, identity and access management, fraud, authentication, or related security domains.
• 4+ years of experience working with cross-functional teams to translate business, technical, and client requirements into product roadmaps, feature definitions, and release priorities.
• Experience with identity and access management concepts, including authentication, authorization, multi-factor authentication, OAuth, SAML, OpenID Connect, or similar security protocols and frameworks.
• Experience analyzing product usage, risk indicators, and performance metrics to support prioritization, product optimization, and risk mitigation.
• Ability to create clear product documentation and communicate complex security concepts to technical and non-technical audiences.
• Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, Business, or a related field, or equivalent combination of education, related experience, and/or military experience.

Preferred Qualifications

• Experience supporting products in online banking, mobile banking, open banking, payments, or other regulated financial technology environments.
• Familiarity with regulatory and security frameworks such as General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Payment Services Directive 2 (PSD2), or National Institute of Standards and Technology (NIST) guidance.
• Experience working in Agile product development environments with secure software development practices.
• Experience supporting client-facing product discussions, security reviews, or implementation planning.

Schedule

This role is on-site Monday through Friday. Fiserv considers in-person collaboration essential for this position to support onboarding and productivity.

Travel: This role requires regular travel (10 - 25%).

Work Authorization

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas (e.g., F-1 OPT/CPT/STEM, H-1B, H-2, TN) or requiring sponsorship now or in the future will not be considered.

Benefits

• Fuel Your Life program supporting physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize peers’ efforts with redeemable rewards.
• Eight Employee Resource Groups fostering collaboration and networking.
• Professional growth opportunities including training, development, and internal mobility.
• Medical, dental, vision, life, and disability insurance available from day one.
• Retirement planning with 401k match and discounted shares via the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Pay

Salary Range: $120,000.00 - $198,000.00 (applies to employees in New Jersey and New York; ranges may differ in other states).

Eligible associates may receive an annual incentive opportunity delivered as a mix of cash bonus and equity awards at the Company’s discretion.