Product Manager — Digital Commerce

About the role

Shape how customers discover, purchase and experience Gallup’s digital products. As a product manager on Gallup’s Digital Commerce team, you’ll turn customer needs and business opportunities into digital experiences that increase customer engagement. You’ll have meaningful ownership and impact, with support from experienced product leaders. You’ll be challenged to grow, and we’ll invest in your future. Bring your curiosity, drive, initiative and interest in technology. You’ll be expected to learn quickly, contribute ideas and grow your influence across a highly collaborative team.

Responsibilities

• Build and maintain product road maps that connect customer needs with business goals
• Define problems, desired outcomes and priorities, guiding initiatives from discovery through launch
• Partner with research and business stakeholders to gather insights, discover opportunities and inform product direction
• Use customer insights, product data and key performance indicators (KPIs) to make informed product decisions and evaluate performance
• Collaborate with engineering and design to balance customer value, business needs, technical feasibility and user experience
• Test and validate ideas through pilots, A/B testing, phased rollouts and other experimentation
• Communicate product decisions, progress and trade-offs clearly to stakeholders and leadership
• Coordinate cross-functionally with product, engineering, design, marketing, sales and other partners to successfully launch products and features

Requirements

• Bachelor’s degree in computer science, computer engineering, business, product management or a related field, or equivalent experience
• At least one year of experience in product management, product ownership, technical product management or a related product delivery role
• Foundational understanding of software development and technology concepts
• Eligibility to work in the U.S. (this position is not eligible for employment visa sponsorship)

Qualifications

• Experience with e‑commerce, digital commerce, online purchasing journeys or conversion optimization (preferred)
• Experience with product analytics, experimentation, A/B testing or product measurement (preferred)

Skills

• Technical fluency: genuine interest in technology and software development, ability to work with engineers and translate technical concepts for non‑technical stakeholders
• Customer curiosity: asks thoughtful questions, seeks to understand customer experiences and uses insights to identify opportunities
• Learning agility: eager to learn from experienced product leaders, seeks feedback, experiments with AI and emerging technologies, quickly applies new knowledge
• Evidence‑based judgment: holistically considers customer feedback, data and experimentation to evaluate ideas, determine trade‑offs and inform team priorities
• Ownership and initiative: takes responsibility for moving work forward, focuses on results, works well under pressure and owns outcomes
• Drive for progress: brings energy and urgency to work, pushes through obstacles and ambiguity, keeps the team aligned and focused on goals

Benefits

• Medical, dental, vision, life and other insurance options
• Fully vested 401(k) retirement savings plan with company matching
• Employee stock ownership program
• Family‑building benefits
• Employee assistance program
• Various reimbursements and activities that enhance associates’ wellbeing

Pay

Estimated annual salary range of $85,000‑$105,000 for this role.

Schedule

Commitment to working on‑site at Gallup’s Omaha office at least three days per week required.