Product Manager, Consumer

About the role

We are General Medicine, a startup focused on making healthcare more accessible and transparent. Our mission is to provide upfront cash and insurance prices for various medical services, simplifying the process for patients.

Responsibilities

• Own and evolve a clear consumer product roadmap aligned to company goals
• Define, prioritize, and ship 0→1 features that improve user experience and business outcomes
• Identify the highest-leverage opportunities across onboarding, conversion, booking, and retention
• Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
• Design and run experiments to validate hypotheses and improve key metrics
• Analyze product performance and user behavior data to inform prioritization and iteration
• Translate ambiguous problems into structured plans with measurable success criteria
• Balance speed and rigor — shipping quickly while building durable foundations
• Contribute to broader consumer product strategy and long-term experience vision

Requirements

• 3–5 years of product management experience, ideally on consumer-facing web products
• Strong analytical foundation — comfortable defining KPIs, running experiments, and interpreting data
• Track record of improving core metrics (conversion, engagement, retention, etc.)
• Experience operating with ambiguity and setting direction without heavy structure
• Able to move between strategy and execution — from high-level prioritization to detailed product specs
• A clear communicator who can align engineering, design, and leadership around tradeoffs and outcomes

Qualifications

• Nice to have: Experience scaling a product from early traction to meaningful growth
• Consumer Healthcare experience preferred but not required
• Quantitative or technical academic background

What We’re Looking For

• Customer obsessed: We stay close to real needs through thoughtful research and continuous feedback from our care teams.
• Design led & data informed: We seek simplicity, ship craftsmanship, and validate with data.
• Operationally grounded: We build tools that make our care teams faster and more accurate, not just prettier.

Pay

Hybrid role in San Francisco.