Product Manager, Consultant - Automation & AI Business Delivery

About the role

The Product Manager, Consultant - Automation & AI Business Delivery reports to the Transformation Sr. Director. They will lead design and delivery of automation and AI-driven solutions that streamline operations and improve business outcomes. Define product vision, roadmap, and measurable value (cost, efficiency, CX). Partner cross-functionally (IT, operations, vendors) to translate needs into scalable solutions, drive delivery, and ensure compliance. Own backlog, prioritize use cases, and track performance. Influence stakeholders, manage risks, and accelerate adoption of AI/automation capabilities across the enterprise.

Responsibilities

• Write detailed user stories and acceptance criteria covering multiple user-types.
• Utilize tools for basic analytics to inform product decisions and show measurable outcomes of product releases.
• Drive trade-off discussions between scope and schedule.
• Identify risks within a product and develop mitigation plans.
• Own demand intake alignment and delivery prioritization for platform capabilities.
• Manage product backlogs aligned to automation/AI roadmap across platforms.
• Drive delivery discipline (velocity, quality, predictability).
• Support business requirements gathering by validating capabilities and platform-based solution for automation/AI.
• Create and manage capabilities maturity tracking for automation/AI features.
• Manage end-to-end delivery lifecycle from intake through deployment.
• Lead product management for automation and AI-enabled solutions across platforms such as SmartComms and Pega, driving strategy, delivery, and continuous optimization.
• Drive execution governance and backlog management for automation and AI capabilities, ensuring prioritized delivery and successful platform deployment.
• Validate outcomes and progress to commitments post-delivery.

Qualifications

• A minimum of 6 years of experience in Product Management, Management Consulting, or Entrepreneurship.
• A Bachelor's Degree (BA/BS) in Business, Finance, Economics, Public Health, or Information Technology, or equivalent experience.
• A graduate degree (e.g., MBA) is highly desirable.

About Us

About Blue Shield of California As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals. Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values

• Honest.
• Human.
• Courageous.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. JOB INFO

Job Identification : 20261107

Job Category : Marketing and Product Management

Posting Date : 2026-06-11T00:04:24+00:00

Job Schedule : Full time

Locations : El Dorado Hills, CA, United States Long Beach, CA, United States Lodi, CA, United States Oakland, CA, United States Rancho Cordova, CA, United States Redding, CA, United States Woodland Hills, CA, United States

Pay Range for California : $123100.00 to $184800.00

Pay Range for Bay Area : $138800.00 to $208300.00

Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles. Role can be filled by a candidate requiring sponsorship : No