Product Manager, Commerce Platform & Channels

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. We are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

About the team

WMX, Warner Music Group’s culture-driving media, creative content, and artist services division, sets a new standard for artists, advertisers, and fans through world-class experiences, award-winning creative content, and industry-leading audience insights. At WMX (Warner Music Experience), we’re building the music industry’s most dynamic artist and fan-centric organization, creating fans and influencing culture through engaging content and best-in-class experiences. We partner with acclaimed brands and emerging artists to create innovative, authentic, world-class consumer experiences.

Ecommerce and Commerce Channels has grown to be a thriving business for artists and brands. Our team partners with artists, labels, and executives to develop engaging artist stores, social activations, sales channel extensions, and memorable customer experiences. We develop best-in-class tools and processes to help internal teams efficiently deliver products and services to fans around the world.

Responsibilities

• Own the product strategy and roadmap for third-party commerce channels that extend our Shopify storefronts, catalogs, and customer reach
• Support the evaluation and implementation of new Shopify apps, platform capabilities, and third-party sales channel integrations that improve the fan experience and business performance
• Define requirements and success metrics; support product delivery from discovery through launch and continuous optimization
• Partner with internal stakeholders and external technology providers to successfully launch and optimize new commerce capabilities
• Stay informed on emerging commerce trends, including AI-powered shopping, agentic commerce, and new digital sales channels, and share ideas that enhance the fan experience and support business growth
• Educate stakeholders on current and developing capabilities and establish best practices for re-use of mature capabilities across our roster of artists and stores

Requirements

• 2-3 years of Product Management experience, with a background in eCommerce or digital commerce
• Experience supporting products or integrations that drive online commerce, marketplaces, social commerce, or digital sales channels
• Experience working with Shopify or similar eCommerce platforms
• Understanding of product catalogs, inventory, order management, and third-party integrations
• Proven ability to work cross-functionally with development, design, operations, marketing, and external partners
• Excellent written and verbal communication skills with stakeholders at all levels

Nice to have

• Comfortable using data to prioritize product decisions and measure business impact
• Experience owning a product area with measurable revenue, conversion, or customer growth goals
• Bachelor’s Degree preferred

Schedule

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

Pay

Salary Range: $80,000 to $95,000 Annually. Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.