Product Manager, Applied AI (Staff / Senior Staff)

About the role

We're hiring a Product Manager, Applied AI to own PermitFlow's core AI infrastructure and workflow agents. This role requires UX and technical acumen to deliver high-quality agents in a genuinely complex domain, while also up-leveling our core agentic infrastructure and data flywheel. You will develop a blended strategy supporting single-shot full automation where possible and utilizing human-in-the-loop patterns where human judgment is still required. This role reports directly to our Head of Product. We're hiring at Staff or Senior Staff, with the level based on past experience and interview performance.

Responsibilities

• Deliver our core set of workflow agents for permitting, enabling rapid comprehension of construction projects and accurate compliance submissions for permits and inspections
• Define what "reliable enough to submit" means at both the field and submission level, and own the quality bar that gates release
• Own our path to full automation, segmenting use cases and driving to single-shot submission where accuracy allows
• Design the architecture for assistive use cases, building the agents and tools that empower permit coordinators to move faster where humans-in-the-loop is the best solution
• Work with our operations org to build an evaluation and data flywheel through early testing, golden data set generation, and structured error analysis ahead of submission
• Build a durable design system around our data flywheel, ensuring that users can easily provide feedback on our Agents & AI products
• Build the internal toolset for testing, error analysis, and hill climbing that every team at PermitFlow uses to ship agentic work
• Serve as the internal applied AI expert for teams coming from more traditional software backgrounds

Requirements

• 7+ years of product management experience, or an equivalent track record in forward deployed engineering, applied research, or operations leadership
• Direct ownership of the quality bar for a shipped AI/Agentic system
• Hands-on experience building evaluations, including experience with golden data sets, LLM-as-judge, human annotation, and online monitoring
• Judgment on when to build an agent and when a simpler product or process change delivers more
• Deep technical fluency and comfortable engaging engineering on technical concepts
• Track record of partnering closely with operations teams and translating operational insight into product
• Ability to operate effectively in ambiguity and create clarity for cross-functional teams
• High sense of ownership, urgency, and accountability
• Track record of high-quality delivery and increased scope across multiple roles

Benefits

• Competitive salary and meaningful equity in a high-growth company
• 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
• 401(k) savings plan
• Unlimited PTO and paid family leave
• Home office & equipment stipend
• Daily in-office lunch and dinner provided
• Commuter benefits (pre-tax transit and parking)

Location

Our HQ is in New York City with a hybrid schedule (Monday, Wednesday, and Friday in-office). We prefer NYC-based candidates or those open to relocation.

About PermitFlow

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Construction is one of the largest industries in the world—and one of the most operationally fragmented. Before anything gets built, projects must move through permitting and pre-construction workflows spread across ~20,000 jurisdictions, each with different rules, systems, and processes. The result is a massive bottleneck slowing down housing and infrastructure across the country. PermitFlow is rebuilding this layer from the ground up—using modern software and AI systems to automate and orchestrate permitting end-to-end.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.