Product Manager, Account Linking Enrollment Verification

Job Responsibilities

• Define and drive the strategy and roadmap for enrollment verification capabilities within the Account Linking program.
• Lead end-to-end product delivery from discovery through launch and iteration, including requirements, user stories, and release readiness.
• Collaborate with Technology, Operations, Risk, Legal, Compliance, Marketing, and Data/Analytics partners to deliver secure and high-performing customer experiences.
• Establish and maintain KPI definitions, dashboards, and test-and-learn approaches for linking and verification outcomes.
• Maintain control routines and ensure releases have appropriate test evidence and documentation.
• Own KPI reporting, stakeholder readouts, and ongoing data quality.
• Lead incident triage and remediation prioritization to improve operational stability and monitoring.
• Translate customer, partner, and business needs into scalable API-based solutions and data integrations.
• Optimize verification outcomes and reduce friction through disciplined delivery and measurable results.
• Support profitable portfolio growth by driving continuous improvement and analytics-driven decision making.
• Communicate effectively with stakeholders across multiple functions and partner-facing teams.

Required Qualifications, Capabilities, And Skills

• 8+ years of relevant experience in credit card and/or payments product management (issuer, network, or consulting).
• Demonstrated expertise in digital customer journeys and conversion optimization, with strong attention to controls and risk.
• Prominent ability to lead complex, cross-functional initiatives from discovery through launch and sustain performance post-launch.
• Strong analytics and performance measurement discipline, including KPI definition, funnel measurement, and test-and-learn methods.
• Experience partnering with engineering teams on API-based solutions and data integrations.
• Proficiency with Agile practices and tooling, including backlog management, story writing, and sprint ceremonies (JIRA familiarity).
• Excellent stakeholder management and communication skills.

Preferred Qualifications, Capabilities, And Skills

• Experience in card acquisition and partner-linked experiences.
• Advanced skills in dashboarding and performance reporting.
• Ability to translate data insights into actionable product decisions.
• Familiarity with operational stability and incident management.
• Strong orientation toward continuous optimization in complex stakeholder environments.
• Strategic mindset with a focus on measurable outcomes.
• Experience in controls, audit readiness, and delivery evidence.